Sithambaranathan P. Dhanabalu
Manager
Bandar Puteri
Summary
Experienced manager with a proven track record in team leadership, strategic planning, and organizational skills. Strength lies in empowering employees to autonomously manage daily operations and effectively address customer requirements. Committed to providing comprehensive training and mentorship, utilizing exceptional management abilities and a results-driven mindset. Strong background in technical management roles at Gamudaland and Sunway management enhances expertise in this field. Career goal is to leverage extensive technical and managerial skills to drive innovative solutions.
Overview
28
28
years of professional experience
3989
3989
years of post-secondary education
3
3
Languages
Work History
Manager - M&E
Gamuda Land
07.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Technical Manager
Gamuda Land
07.2021 - 07.2023
- Interacted with cross-function teams in such areas as analysis architecture, build and deployment.
- Supervised implementation project designed to improve system productivity.
- Developed suggestions for technical process improvements to optimize resources.
- Analyses project requirements, formulated technical specification and provided details guidance to development teams.
- Reviewed and evaluated outsourcing proposals and provided coast/benefit analysis.
- Consulted with clients to ascertain project requirements and communicated with internal staff to handle project planning and scheduling.
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
- Successfully managed multiple high-stakes projects concurrently while adhering to strict timelines and budget constraints.
Senior Maintenance/Technical Manager
Sunway Berhad
07.2012 - Current
- Company Overview: Industry Heavy Industrial / Machinery / Equipment
- Specialization Maintenance/Repair (Facilities & Machinery)
- Worked well independently and on a team to solve problems
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Worked to bridge the gap between company visions and realities
- Brought forth an excellent track record of attendance and punctuality
- Effectively managed the organization's social media presence
- Worked to represent the company in a positive and enthusiastic manner
- Fostered Information and Communication Technologies in teams
- Worked with a true sense of fairness
- Ensured compliance with all regulations, policies, and laws
- Worked with a keen understanding of marketing operations and campaign efforts
- Worked in collaboration with other team members to achieve success
- Organized preventive maintenance and annual maintenance scheduling
- To conduct daily ride checking, repair and maintenance
- Parts ordering and to deal with procurement and Suppliers
- Annual budgeting preparation and presentation to higher management
- To attend-management meeting and to update work progress accordingly
- To attend staff interview and to prepare organization and work description
- To take in charge of water park & dry park safety measures
- Industry Heavy Industrial / Machinery / Equipment
- Specialization Maintenance/Repair (Facilities & Machinery)
Mechanical Maintenance Manager
Legoland Malaysia Theme Park
10.2011 - 07.2012
- Company Overview: Industry Entertainment / Media
- Specialization Maintenance/Repair (Facilities & Machinery)
- Worked well independently and on a team to solve problems
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Brought forth an excellent track record of attendance and punctuality
- Worked to represent the company in a positive and enthusiastic manner
- Fostered Information and Communication Technologies in teams
- Worked with a true sense of fairness
- Ensured compliance with all regulations, policies, and laws
- Worked with a keen understanding of marketing operations and campaign efforts
- Worked in collaboration with other team members to achieve success
- Preparation of daily maintenance and preventive maintenance
- Work scheduling and daily breakdown maintenance
- Industry Entertainment / Media
- Specialization Maintenance/Repair (Facilities & Machinery)
Senior Mechanical Executive
Sunway Lagoon Theme Park
05.2001 - 10.2011
- Company Overview: Industry Entertainment / Media
- Specialization Maintenance/Repair (Facilities & Machinery)
- Worked well independently and on a team to solve problems
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Brought forth an excellent track record of attendance and punctuality
- Fostered Information and Communication Technologies in teams
- Worked with a true sense of fairness
- Ensured compliance with all regulations, policies, and laws
- Worked in collaboration with other team members to achieve success
- Organized preventive maintenance and annual maintenance scheduling
- To conduct daily ride checking, repair and maintenance
- Industry Entertainment / Media
- Specialization Maintenance/Repair (Facilities & Machinery)
Assistant Service Engineer
World Equipment
03.1997 - 02.2001
- Company Overview: Industry Heavy Industrial / Machinery / Equipment
- Specialization Engineering - Others
- To assemble and repair amusement rides
- Was in charge to assemble in Malaysia and Asia
- To do preventive maintenance for all the amusement park in Malaysia and to travel over to overseas
- To do control wiring and testing commissioning
- To do safety inspection and to handle with JKKP procedures
- To assemble water slides and water pumps
- Amusement Project in charge for Malaysia & Asia
- Industry Heavy Industrial / Machinery / Equipment
- Specialization Engineering - Others
Education
Graduate Diploma - Engineering (Electrical/Electronic)
Workers Institute of Technology
Klang, Selangor, MalaysiaPrimary/Secondary School/SPM - Arts
SMK Methodist ACS Sitiawan Perak
Sitiawan, Perak, MalaysiaSkills
Skilled in Maintenance Strategy Development
Personal Information
- Age: 49
- Expected Salary: MRY 9,000+
- Gender: Male
Cycling, Gardening, Reading
Hobbies
Timeline
Manager - M&E
Gamuda Land
07.2023 - Current
Technical Manager
Gamuda Land
07.2021 - 07.2023
Senior Maintenance/Technical Manager
Sunway Berhad
07.2012 - Current
Mechanical Maintenance Manager
Legoland Malaysia Theme Park
10.2011 - 07.2012
Senior Mechanical Executive
Sunway Lagoon Theme Park
05.2001 - 10.2011
Assistant Service Engineer
World Equipment
03.1997 - 02.2001
Graduate Diploma - Engineering (Electrical/Electronic)
Workers Institute of Technology
Primary/Secondary School/SPM - Arts
SMK Methodist ACS Sitiawan Perak
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