Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Senior Workplace Specialist
RPG Commerce Sdn Bhd
07.2022 - Current
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Identified issues, analyzed information and provided solutions to problems.
Participated in team-building activities to enhance working relationships.
Resolved problems, improved operations and provided exceptional service.
SENIOR FACILITY OFFICER
BT GLOBAL TECHNOLOGY (M) SDN BHD
01.2018 - 06.2022
To support South East Asia team for operations matter
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Improved operations through consistent hard work and dedication.
Control activities like parking space allocation, waste disposal, building security etc.
Allocate office space according to needs Handle insurance plans and service contracts
Keep financial and non-financial records Perform analysis and forecasting
Plan upcoming maintenance work schedule and liaise with in house technician and contractor.
Liaise with building management for any matters that need to be look into
Prepare quarterly and yearly budget Obtain quotation and raise Purchase Order for any office expenses
Track Purchase Requisition and Purchase Orders for all expenses
Process payment and track payment for work and purchases done
To track workplace and headcount utilization by monthly
Facility Manager
Cluttons GFM DMCC (Based in Nielsen (M) Sdn Bhd)
01.2015 - 12.2017
Evaluated facility operations and personnel for safety and health regulations compliance.
Supervised staff of 10 in day-to-day activities.
Led facility management staff and consultants in producing business plan that focused on facility operations.
Conducted inspections of facility grounds, external structure, systems, and equipment.
Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
Maximized profitability through revenue development, cash control and expense reviews.
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Maintained facility grounds, equipment and safety compliance.
Ordered, maintained and distributed supplies and inventory.
Prepared reports and schedules with accuracy.
Oversaw facility space leasing and kept peace among units.
Conducted inspections of facility grounds, external structure, systems, and equipment.
Tracked and documented operational and financial records to perform analysis of performance and costs.
Developed and oversaw budgets for facilities and worked within cost restraints.
Set and enforced departmental budgets, goals and deadlines.
Work with Procurement team to develop technical specifications and scopes of work for RE vendor and goods
Assistant Facility Manager (Contract Based)
Jones Lang La Salle (Based in Ericsson Sdn Bhd)
08.2014 - 12.2014
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and fast-paced atmosphere.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Identified issues, analyzed information and provided solutions to problems.
Resolved problems, improved operations and provided exceptional service.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Used coordination and planning skills to achieve results according to schedule.
Facility Management Coordinator
Sodexo (M) Sdn Bhd
12.2010 - 05.2014
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Serve as customer interface and point of contact for various groups and individual such as employees, vendors, suppliers, contractors and the general public
Maintain inventory records of furniture and supplies
Perform equipment troubleshooting such as copier
Update and maintain floor maps and charts
Coordinate technical team
Order and stocks all office supplies
Process incoming UPS mail
Acts as the customers service agent between customer and building maintenance to address and issue and concern
Respond to day to day facilities concern and requests such as installing, adjusting or removing keyboard trays, moving furniture, adjusting work space, replacing light bulbs, hanging bulletin boards and etc.
Assist with the office even planning and execution
Performs new hire work station set ups
Responsible for all corporate printing supplies, including business cards, letter head, envelopes and mailing labels
Maintains cleanliness of equipment and work areas
Education
MBA - Master in Management (On Going)
University AEU
Malaysia
09.2022
Bachelor of Arts - Corporate Communication
Kuala Lumpur Infrastructure University College
Malaysia
10.2011
Diploma in Corporate Communication - Corporate Communication
Kuala Lumpur Infrastructure University College
Malaysia
09.2009
Skills
Flexible and Adaptable
Collaboration
Conflict Resolution
Self-Motivated
Responsible
Decision Making
Skills
Skill Name Skill Level Last Used/Experience
Customer Service Expert Currently /11 years
Team work and support Expert Currently /11 years
Ms Word, Excel & Access Intermediate Currently/11 years
Performance Mgmt Employee Expert Currently/11 years
Relation
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Hindi
Intermediate (B1)
Job Preferences
Willing to Travel : Yes
Willing to Relocate : No
Possess Own Transport : Yes
Timeline
Senior Workplace Specialist
RPG Commerce Sdn Bhd
07.2022 - Current
SENIOR FACILITY OFFICER
BT GLOBAL TECHNOLOGY (M) SDN BHD
01.2018 - 06.2022
Facility Manager
Cluttons GFM DMCC (Based in Nielsen (M) Sdn Bhd)
01.2015 - 12.2017
Assistant Facility Manager (Contract Based)
Jones Lang La Salle (Based in Ericsson Sdn Bhd)
08.2014 - 12.2014
Facility Management Coordinator
Sodexo (M) Sdn Bhd
12.2010 - 05.2014
MBA - Master in Management (On Going)
University AEU
Bachelor of Arts - Corporate Communication
Kuala Lumpur Infrastructure University College
Diploma in Corporate Communication - Corporate Communication
Senior Executive, Procurement Sourcing (Direct) at Teleport Commerce Malaysia Sdn BhdSenior Executive, Procurement Sourcing (Direct) at Teleport Commerce Malaysia Sdn Bhd