Sing Soo Peng
Human Resources Manager
Kajang, Selangor
Summary
I am a supportive and results-driven professional who believes success comes from empowering people while delivering measurable impact. With a natural ability to connect with others and a sharp focus on solutions, I thrive in roles where I can make a real difference—whether by supporting team growth, streamlining processes, or driving key initiatives to completion.
Overview
23
23
years of professional experience
4002
4002
years of post-secondary education
3
3
Languages
Work History
HR Manager
REVENUE HARVEST SDN BHD/ HAI KAH LANG SDN BHD/ GRE
05.2022 - Current
- Lead end-to-end recruitment for technical (e.g., software engineers, product managers) and non-technical roles.
- Manage onboarding programs to ensure seamless integration of new hires.
- Foster a positive work culture that promotes innovation, collaboration, and high performance.
- Address employee grievances and mediate conflicts in compliance with Malaysian labour laws.
- Oversee performance appraisal systems and guide managers on feedback and career development.
- Identify skill gaps and coordinate training programs (e.g., tech upskilling, leadership workshops).
- Ensure adherence to Malaysian employment laws (Employment Act, Industrial Relations Act, etc.).
- Update HR policies (e.g., data security) and handle statutory submissions (EPF, SOCSO, EIS, HRDC).
- Administer payroll, benefits (medical, insurance), and leave policies.
- Conduct salary benchmarking to maintain competitive compensation packages.
- Optimize HRIS (e.g., Info-Tech) to streamline processes like attendance and performance tracking.
- Generate HR analytics (turnover rates, hiring metrics) for data-driven decision-making.
Human Resources Manager
MACPIE BERHAD / MACPIR DISTRIBUTION SDN BHD
06.2018 - 01.2022
- Liaise with local management to establish and develop corporate and HR policies and procedures.
- Provided updates on HR policy changes to employees to satisfy compliance and employment laws.
- Maintained all subsidiaries compliance with all government and employment laws, in addition to establishing organizational standards.
- Implement HR performance management systems (such as employee appraisals).
- Provide HR advice to subsidiaries when required.
- Accurately prepared monthly payroll and tracking data using Kaizen system.
- Reviewed and maintained employee punches to verify correct pay.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities.
- Manage, monitor and follow-up on insurance-related matters (which includes claims and policies’ renewal).
- Strengthened operational efficiencies and traceability by setting an organizational filing method for confidential employee records and reports.
- Performed various administrative functions, including filing paperwork, office cleaning and office equipment.
- Created and completed personnel action forms for all hires, terminations, title changes and terminations.
- Create and managed employee exit interviews and paperwork Staffs.
- Liaise with Companies internal and external auditor for process every company’s financial year.
- Organized employee relations activities to enhance employee morale and foster supportive.
HR Manager
Avenue Ambience Sdn Bhd/ ML BreadWorks Sdn Bhd
11.2013 - 06.2018
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Coordinated work activities for recruiting agents.
- Posted positions through approved recruitment channels.
- Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
- Organized new employee orientation schedules for all new hires.
- Accurately prepared monthly employee payroll by use EasyPay to process.
- Reduced labor budget by 10% by devising innovative methods for adjusting salary ranges while preventing layoffs.
- Reviewed and maintained employee punches to verify correct pay each pay.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Collaborated with Singapore HQ HR to maintain proper flow of communication and execution of planned initiatives and execution of planned initiatives and projects.
- Led, supervised, guided and trained departmental staff and provided general oversight of employment, payroll and record keeping functions.
- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
- Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities.
- Ran reports to track metrics such as employee turnover, headcount and new hires.
- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Strengthened operational efficiencies and traceability by organize filing process for confidential employee records and reports.
- Performed various administrative functions, including filing paperwork, office equipment, office stationery.
- Managed employee exit interviews and paperwork.
- Liaise with Companies internal and external auditor for process company financial year.
Assistant Manager, Human Resources
Berjaya Times Square Joint Management Body
04.2012 - 09.2013
- Reviewed and screened applicant resumes to identify qualified candidates.
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
- Interviewed candidates and conducted background checks and verification.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Accurately prepared monthly payroll.
- Reviewed and maintained employee punches to verify correct pay each pay.
- Ran reports to track metrics such as employee turnover, headcount and new hires.
- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Verified and investigated employment claims and data.
- Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities.
- Liaise with Company auditor to ensure the HR policies and payrolls transaction are in order.
Assistant HR Manager
Simplex Sdn Bhd
06.2007 - 04.2012
- Provided updates on HR policy changes to employees to satisfy compliance and Malaysia Employment laws.
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Used Quick Pay to process employee payroll.
- Reviewed and maintained employee punches to verify correct pay each pay.
- Verified and investigated employment claims and including, performance-based and harassment incidents.
- Created organizational filing process for records and correspondence.
- Managed full-cycle recruiting process by sourcing, screening and interviewing candidates.
- Organized new employee orientation schedules for all new hires.
- Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities.
- Performed various administrative functions, including filing paperwork, office Equipment and office cleaning.
- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Managed employee exit interviews and paperwork.
- Manage & conduct staff training programs and activities for Company staff.
Human Resources Executive (Payroll)
Yoong Onn Sdn Bhd
08.2006 - 05.2007
- Calculated payroll deductions by accurately using [Software] and processed payroll to meet preset requirements.
- Performed calculations in overtime, leave and sick leave to provide accurate data to payroll processing database.
- Processed gross pay, tax, social security, retirement saving and other deductions for all employees.
- Calculated payroll deductions by accurately Sage UBS and processed payroll to meet preset requirements.
- Verified and investigated employment claims.
- Ensure bank payments are made and hand out pay checks directly to employees.
Admin Executive
Mobile88.com Sdn Bhd
08.2002 - 08.2006
- Mainly handling administration of the e-commerce task.
- Verified online new user.
- Manage the stock availability, place order, input stock online, capture online sales payment.
- Generate sales report.
- Manage dealer top up credit.
- Assist any online marketing occur such as product promotion, contest etc.
- Assist company website content.
- Handle customer complaint.
Education
Advanced/Higher/Graduate Diploma - Business Studies/Administration/Management
Amset college
Bachelor of Commerce - HR & International Business
Binary college
Skills
- Open Office
- MS Excel
- MS Office
Timeline
HR Manager
REVENUE HARVEST SDN BHD/ HAI KAH LANG SDN BHD/ GRE
05.2022 - Current
Human Resources Manager
MACPIE BERHAD / MACPIR DISTRIBUTION SDN BHD
06.2018 - 01.2022
HR Manager
Avenue Ambience Sdn Bhd/ ML BreadWorks Sdn Bhd
11.2013 - 06.2018
Assistant Manager, Human Resources
Berjaya Times Square Joint Management Body
04.2012 - 09.2013
Assistant HR Manager
Simplex Sdn Bhd
06.2007 - 04.2012
Human Resources Executive (Payroll)
Yoong Onn Sdn Bhd
08.2006 - 05.2007
Admin Executive
Mobile88.com Sdn Bhd
08.2002 - 08.2006
Advanced/Higher/Graduate Diploma - Business Studies/Administration/Management
Amset college
Bachelor of Commerce - HR & International Business
Binary college