Sindhusha Ruthiravaran
Kepong, Kuala Lumpur
Summary
Motivated and versatile professional with experience in Human Resources and Sales, combining strong academic knowledge with hands-on industry exposure. Completed a 6-month HR internship at Sensata Technologies with involvement in training & development, recruitment, industrial relations, compensation & benefits, and DEI initiatives. Currently working as a Sales Executive, managing customer relations, e-commerce platforms, and promotional campaigns. Skilled in event coordination, data management, and employee engagement, with proven ability to balance operational efficiency and customer satisfaction. Recognized for strong communication, adaptability, and a proactive approach to problem-solving.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Sales Executive
World of Feng Shui
09.2024 - Current
- Manage customer relationships via WhatsApp, calls, and in-person, handling inquiries, follow-ups, and after-sales support to ensure satisfaction.
- Promote products/services, negotiate terms, and process customer orders while maintaining sales records and achieving monthly targets.
- Oversee company website and Lazada store by uploading products, updating stock/price, designing pages, and creating promotional campaigns.
- Plan and execute seasonal sales promotions (e.g., 9.9, Merdeka, CNY) including email marketing campaigns to boost customer engagement.
- Monitor inventory levels, coordinate restocking, and ensure timely packing and delivery of customer orders.
- Provide Feng Shui guidance to customers, recommending suitable products, placement, and cures tailored to their needs.
HR Intern
Sensata Technologies
03.2024 - 08.2024
- Coordinated end-to-end training logistics, including catering arrangements, room setup, attendance tracking, and communication with trainers.
- Scanned, organized, and maintained training records; renamed and archived files systematically; and emailed finalized records for upload into Workday.
- Assisted in sourcing training programs through HRDC, applied for HRDF grants, and arranged external/internal training sessions based on staff requirements.
- Supported onboarding by coordinating internal training for new hires and communicating training schedules to relevant departments.
- Managed employee bond files by updating records, informing employees about their bond contracts, and ensuring compliance.
- Maintained and organized Industrial Relations (IR) files, updated Excel trackers, and assisted in coaching sessions on Code of Conduct.
- Gained exposure to the recruitment process, particularly internal hiring, by attending interview sessions alongside interviewers and learning selection procedures.
- Took meeting minutes for roundtable discussions and supported special events such as retirement parties and company-wide celebrations.
- Collaborated with the Compensation & Benefits team to coordinate monthly birthday vouchers, rewards, and birthday celebrations for employees.
- Assisted the DEI (Diversity, Equity & Inclusion) Committee in organizing engagement activities, including Women’s Day Celebration, Hari Raya Giveaway, Costume Theme Attire, Zumba, and Clean & Hike events.
Education
Bachelor - Human Capital Management
Management & Science University (MSU)
09.2021 - 12.2024
STPM - Social Science
Kolej Tingkatan Enam Desa Mahkota
01.2019 - 12.2020
Skills
- Event selling
- Digital marketing tools proficiency
- E-Commerce platform experience
- Customer relationship management systems
- Business-To-Business sales
- Email marketing platforms
- HR reports generation
- Microsoft office suite proficiency
- HRIS knowledge
- Diversity advocacy
- Compensation strategy planning
- Applicant tracking systems use
Languages
Tamil
Native language
English
Fluent
Malay
Advanced
Timeline
Sales Executive
World of Feng Shui
09.2024 - Current
HR Intern
Sensata Technologies
03.2024 - 08.2024
Bachelor - Human Capital Management
Management & Science University (MSU)
09.2021 - 12.2024
STPM - Social Science
Kolej Tingkatan Enam Desa Mahkota
01.2019 - 12.2020
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