Simom Lam
Customer Service
Kampar ,Perak
Summary
I know how to speak English Malay Chinese Cantonese
Overview
18
18
years of professional experience
1
1
Language
Work History
Operation Assistant
Qunce
02.2025 - Current
Assist guest check-in out store luggage
Front Office Executive
Lion Peak
08.2022 - 08.2024
Assist guest check-in out
Guest Service Host
Oceanus Macau
04.2017 - 06.2022
Assist guest redeem hotel rooms and store luggage limousine service
Reservation Agent
Galaxy Macau
03.2011 - 09.2016
Assist guest make room reservation introduce hotel facilities make booking spa limousine service and restaurant concerts
Front Office Assistant
Grand Kampar Hotel
10.2007 - 03.2011
Assist guest check-in out issue group booking make reservation introduce hotel facilities
Education
Dipolma - Hotel Management
Tunku Abdul Rahman College
Perak05.2006
Skills
Microsoft word excel PowerPoint
Timeline
Operation Assistant
Qunce
02.2025 - Current
Front Office Executive
Lion Peak
08.2022 - 08.2024
Guest Service Host
Oceanus Macau
04.2017 - 06.2022
Reservation Agent
Galaxy Macau
03.2011 - 09.2016
Front Office Assistant
Grand Kampar Hotel
10.2007 - 03.2011
Dipolma - Hotel Management
Tunku Abdul Rahman College
Languages
Chinese (Cantonese)
Bilingual or Proficient (C2)
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