SIM SIEW TING
Account Assistant
Batu Pahat, Johor
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Experienced with managing financial records and administrative tasks in fast-paced environment. Utilizes organizational skills and attention to detail to ensure accuracy in all financial transactions. Track record of supporting team goals and maintaining efficient office operations.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Accounting Assistant
BENGTAK POULTRY SDN BHD
12.2016 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Contributed to a positive work environment with strong interpersonal skills when interacting with colleagues at all levels within the organization.
- Responded to customer requests for products, services, and company information.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Maintained a well-organized filing system for efficient retrieval of financial documents upon request.
- Reconciled bank accounts with updated information.
- Processed incoming and outgoing invoices and payments.
- Liaised with vendors and customers to resolve discrepancies
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Streamlined invoice processing for timely payments, reducing late fees and maintaining positive vendor relationships.
- Supported efficient inventory management by accurately recording purchases and updating records as needed.
- Continuously improved personal knowledge of accounting software programs to increase overall efficiency and effectiveness in daily tasks.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Administrative Clerk
LUXESPACE PTE LTD
12.2014 - 06.2016
- Overall control of the physical records and monitoring of financial activities of the project.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Liaising and coordinating between contractors on various administrative matters
- Document distribution and correspondence from various entities
- Tracking employees's leave and updating web timesheets
- Organize company/project events
- Supported Human Resources initiatives by participating in the hiring process including posting job listings, screening resumes, scheduling interviews, conducting reference checks, and assisting with new hire orientation programs.
- Initiating preparation of Work Pass exemption for new employees when necessary
- Maintained filing system and organized customer documents for easy retrieval of information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
Operations Executive
Zalora
11.2013 - 10.2014
- Creating new arrivals with images and prices daily
- Categorizing all the products correctly
- Updating prices and all related data of products if needed
- Assisting campaign managers to create and update campaigns and promotion
- Providing daily sales report, operation report and other report when needed
- Assisting operation manager to take care the whole website, purchasing orders, refunds, any damage of website
Counter Salesperson
Star Cruises Travel Service Pte Ltd
11.2012 - 10.2013
- Handling cruise booking and enquiries for walk-in customers.
- Attending to phone call and email booking/enquiries.
- Handling complaint customer if needed
- Managing & updating guest database and keep them informed latest promotion/updates.
- Assisting in report preparation and any othe administrative duties.
Fashion Stylist Assistant Intern
Curve Production
01.2012 - 04.2012
- Able to write credits
- Assisting in sourcing clothes/accessories for printed advertisement, magazine(U-Weekly, Elle),Fashion show
- Assisting in model casting, model fitting
- Assisting during the shooting (U-Weekly magazine cover, Kenzo fashion show, NUM fashion show, Aussie Bum fashion show, Soo Kee jewellery printed advertisement, U-Mild printed advertisement, Sony printed advertisement, Elle Magazine production shoot, California Almonds printed advertisement)
Education
Advanced Diploma - Fashion Marketing
04.2001 -
Skills
Microsoft Excel
Data entry
Invoicing and billing
MS office
Account reconciliation
Customer service
Bank reconciliation
Accounts payable and receivable
Month-end reports
Invoice processing
Continuous learning attitude
Payment tracking systems
Timeline
Accounting Assistant - BENGTAK POULTRY SDN BHD
12.2016 - Current
Administrative Clerk - LUXESPACE PTE LTD
12.2014 - 06.2016
Operations Executive - Zalora
11.2013 - 10.2014
Counter Salesperson - Star Cruises Travel Service Pte Ltd
11.2012 - 10.2013
Fashion Stylist Assistant Intern - Curve Production
01.2012 - 04.2012
Raffles Design Institute - Advanced Diploma, Fashion Marketing
04.2001 -