Siew Lee HUE
Kuala Lumpur,14
Summary
Transitioning professional with background in collaborative and high-energy training environment, skilled in team leadership and curriculum development. Possesses strong communication and problem-solving abilities, ensuring effective knowledge transfer and skill development. Seeking opportunities to leverage these skills in new and challenging field.
Overview
13
13
years of professional experience
3
3
Languages
Work History
HEAD TRAINER
ABC Cooking Studio Singapore
10.2023 - 11.2024
- Managed scheduling and logistics for all training sessions, ensuring optimal attendance rates without disrupting daily operations.
- Provided constructive feedback to trainees throughout their learning journey, enabling them to refine their skills continuously.
- Developing menus for both Singapore and Malaysia ABC team.
- Oversee day-to-day operations and ensure smooth and efficient workflow.
Sales Consultant
ABC Cooking Studio Singapore
07.2021 - 09.2023
- Advised customers on appropriate packages selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Built relationships with members and community to promote long term business growth.
- Set and achieved company defined sales goals.
Pastry Commis
Waku Ghin MBS
04.2019 - 06.2021
- Prepare pastries and desserts for MICHELIN 2star restaurant Omakase service.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Upheld a strong attention to detail when preparing complex dishes or fulfilling specific client requests for customized pastries.
- Maintained compliance with food safety regulations through regular cleaning routines and proper storage practices.
- Assisted head pastry chef with daily tasks, ensuring efficient operations and timely completion of orders.
Chef De Partie
BOUFE Boutique Cafe
11.2015 - 02.2019
- Enhanced kitchen efficiency by streamlining prep work and implementing time-saving techniques.
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Reduced food waste by carefully monitoring inventory levels and adjusting orders accordingly.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Managed inventory efficiently, rotating stock to ensure freshness while minimizing spoilage or waste.
- Monitored food production to verify quality and consistency.
- Assisted with menu development and planning.
Sous Chef
Nathalie's Gourmet Studio
07.2013 - 10.2015
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
Pastry Commis
JW Marriott Hotel Kuala Lumpur
10.2011 - 06.2013
- Reduced recipe preparation times using time-saving techniques without sacrificing quality or taste.
- Assisted head pastry chef with daily tasks, ensuring efficient operations and timely completion of orders.
- Oversaw purchasing, storage, and use of kitchen supplies.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Followed food safety standards when handling ingredients.
Education
High School Diploma -
MIB Malaysian Institute of Baking
Petaling Jaya, Selangor, Malaysia 04.2001 -
Skills
Team management
Timeline
HEAD TRAINER
ABC Cooking Studio Singapore
10.2023 - 11.2024
Sales Consultant
ABC Cooking Studio Singapore
07.2021 - 09.2023
Pastry Commis
Waku Ghin MBS
04.2019 - 06.2021
Chef De Partie
BOUFE Boutique Cafe
11.2015 - 02.2019
Sous Chef
Nathalie's Gourmet Studio
07.2013 - 10.2015
Pastry Commis
JW Marriott Hotel Kuala Lumpur
10.2011 - 06.2013
High School Diploma -
MIB Malaysian Institute of Baking
04.2001 -
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