SIEW JUAN CHENG
Japanese Speaker
Seri Kembangan
Summary
Excellent in cooperating with others to complete designated tasks effectively. Developed mature and responsible approaching in dealing with problems and challenging roles. Also, exhibited good communication and interpersonal skills across different working experiences. I'm willing to take all the challenges as an experience and willing to push myself for learning.
Experienced with full-cycle recruitment processes, from sourcing to onboarding. Utilizes targeted sourcing techniques to attract high-quality candidates. Track record of building strong candidate relationships and ensuring seamless hiring experience.
Overview
15
15
years of professional experience
4
4
Languages
Work History
PART TIME RECRUITER
FTFY EMPIRE EVENT
07.2024 - Current
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Studied job descriptions and qualifications to determine applicant requirements.
- Operated and maintained applicant tracking and candidate management systems.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
Self Employed
Online Business Modal
01.2020 - 01.2021
- Involve in the sales and marketing activities, as to handle in sales planning activities such as launches of product and product development
- Handle products description, packing, shipping, refunds and returns
- Liaise with web developers to maintain and update website
- Performing marketing research and generate analytical reports for tracking purpose
- Create social media content and branding material to drive consumer engagement
- Stay up to date with market, consumers and competitors
- Monitoring of posts and engagement - create and boost ad
- Able to handle full spectrum of orders processing and management
- Handle customer enquiry, suggesting solution / resolving customer issue
- Handle customer delivery and ensure all delivery is on time
- To build and maintain good rapport/relationship with existing customers
- Maintaining customer database
- Handle customer purchase order and ensure all Purchase order is order in time
- Answering emails and handling orders by phone
- Liaises to supplier for quotation, and monitor stock availability
- Developing and maintaining filing systems so as to maintain sales records
- Communicate efficiently with new and existing clients, distributors, representatives and agents
- Attend all enquiries from clients to ensure customer satisfaction
- Manage day-to-day operation issues
- Responding to complaints from customers and give after-sales support when requested
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Entering order information into the company database
- Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them
Sales Coordinator
Woodlands Sunny Foods Pte Ltd
01.2016 - 01.2019
- Company Overview: (Japanese Language)
- (Japanese Language)
Sales Coordinator
YTL Cement Marketing Sdn. Bhd.
01.2010 - 01.2011
Education
DIPLOMA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
TAR College
WANGSA MAJU 01.2009 - 01.2011
Japanese language full time - undefined
Shin-nihon gakuin
01.2012 - 01.2015
MBA - DIGITAL TRANSFORMATION
BRICKFIELDS ASIA COLLEGE (BAC)
Petaling Jaya, Selangor, Malaysia 04.2001 -
Skills
- Customer service
- Office administration
- Social media
- Teamwork
Recruitment
LinkedIn sourcing
Screening resumes
Talent acquisition
Social media recruiting
Time management
Self-motivated work ethic
Personal Information
- Date of Birth: 12/06/89
- Nationality: MALAYSIAN
Certifications Courses
Japanese language full time, Shin-nihon gakuin, Japan, Japan, 01/01/12, 12/31/15
Timeline
PART TIME RECRUITER
FTFY EMPIRE EVENT
07.2024 - Current
Self Employed
Online Business Modal
01.2020 - 01.2021
Sales Coordinator
Woodlands Sunny Foods Pte Ltd
01.2016 - 01.2019
Japanese language full time - undefined
Shin-nihon gakuin
01.2012 - 01.2015
Sales Coordinator
YTL Cement Marketing Sdn. Bhd.
01.2010 - 01.2011
DIPLOMA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
TAR College
01.2009 - 01.2011
MBA - DIGITAL TRANSFORMATION
BRICKFIELDS ASIA COLLEGE (BAC)
04.2001 -
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