Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Delivery Scheduler
Shell Business Operations
Malaysia
01.2019 - Current
Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
Served as corporate liaison for finance, IT, and marketing departments.
Identified best practices within scheduling function, sharing these insights across teams to drive continuous improvement efforts.
Focal point for Operational Excellent project with total saving of USD $44000.
Trained and supervised employees on office policies and procedures
Identified best practices within scheduling function, sharing these insights across teams to drive continuous improvement efforts
Remained solutions-oriented in face of complex problems to assist management and overall business direction
Scheduling Support
Shell Business Operations
Malaysia
02.2012 - 12.2018
Answered and managed 200 of incoming and outgoing calls on daily basis while recording accurate messages for distribution to office staff.
Responsible to handle daily operational task according to Streamline standards and HSSE regulation.
Supported D&S implementation through multiple levels of stakeholders to ensure smooth delivery with minimal impacts.
Performing training and testing to high standard to support implementation of improvements to existing Processes and Tools
Supporting operational change by championing Downstream global processes to colleagues, providing coaching to build new comer competency.
Completed daily logs for management review
Opened and properly distributed incoming mail to promote quicker response to client inquiries