Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Siaw Heng Hon

Nurse
Kuala Lumpur,14

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

14
14
years of professional experience

Work History

Nurse

Pantai Hospital Cheras
05.2021 - Current

1. Patient Assessment 3. Documentation and Reporting 4. Patient Education


  • Review the patient's medical history and current condition.
  • Monitor vital signs before, during, and after dialysis.
  • Identify signs of fluid overload, electrolyte imbalances, or complications (e.g., hypotension, cramps).


  • Set up, operate, and monitor hemodialysis machines.
  • Insert and monitor vascular access (e.g., AV fistulas, grafts, or catheters).
  • Calculate and adjust ultrafiltration rates based on patient weight, and fluid status.
  • Administer medications during treatment (e.g., anticoagulants, like heparin).


  • Record all dialysis-related data (pre- and post-dialysis weight, vital signs, and machine settings).
  • Report any adverse reactions or changes in patient condition to physicians.


  • Educate patients and families about the dialysis process, diet restrictions, fluid management, and medication adherence.
  • Teach about self-care techniques, and how to maintain vascular access sites.


  • Collaborate with nephrologists, dietitians, social workers, and other healthcare providers.
  • Schedule dialysis sessions, and coordinate transportation if needed.


  • Provide compassionate care and support to patients who may be dealing with chronic illness, lifestyle changes, or depression.


  • Ensure strict adherence to infection control protocols.
  • Maintain a clean and sterile environment for dialysis procedures.


  • Check and calibrate dialysis machines.
  • Report and troubleshoot technical problems with the equipment.


  • Dialysis centers (outpatient or hospital-based).
  • Nephrology departments in hospitals.
  • Home dialysis programs (for training and follow-up).
  • Long-term care facilities.

Community Renal Nurse

UM Specialist Centre
04.2021 - 09.2024

Clinical Assessment and Monitoring Home Dialysis Support Care Coordination and Case Management Documentation and Reporting Infection Control & Safety

  • Perform regular health assessments of patients with CKD stages 3–5, and patients on home hemodialysis (HHD).
  • Monitor vital signs, fluid status, vascular access sites, and dialysis efficacy.
  • Recognize early signs of complications (e.g., peritonitis, catheter infection, fluid overload).


  • Provide clinical support and troubleshooting for patients on home hemodialysis (HHD).
  • Ensure equipment is used safely and correctly in home settings.


  • Educate patients and families on: Dialysis techniques and self-care, medication management, dietary and fluid restrictions, and hygiene and infection prevention.
  • Reinforce lifestyle changes for CKD and post-transplant patients


  • Act as a liaison between hospital renal teams, primary care, dietitians, and social workers.
  • Coordinate care plans and follow-up appointments.
  • Assist in discharge planning for the hospital-to-home transition.


  • Maintain accurate patient records, including dialysis logs, incident reports, and clinical notes.
  • Report complications or deterioration to the nephrologist or renal unit.


  • Provide early intervention to reduce unnecessary emergency visits, or readmissions.
  • Support palliative care decisions for end-of-life kidney patients in community settings.


  • Monitor aseptic techniques and cleanliness of the home dialysis environment.
  • Educate on the proper disposal of medical waste and sharps in the home.


  • Conduct community-based CKD screening or awareness campaigns.
  • Support early detection and management of CKD in high-risk populations (e.g., diabetes, hypertension).



Clinical Renal Specialist

Fresenius Medical Care Malaysia Sdn Bhd
02.2020 - 03.2021

Sales Support & Clinical Feedback

  • Develop an in-depth understanding of renal products: Hemodialysis machines (Fresenius 4008S Haemodialysis (HD) Machine, Fresenius 5008S Hemodiafiltration (HDF) Machine, dialyzers and bloodlines, catheters and vascular access devices, and dialysate solutions and concentrates.
  • Act as the technical expert for both internal teams and external healthcare professionals.
  • Stay updated on product upgrades, competitors, and clinical evidence.


  • Provide clinical training and support during product implementation in hospitals or dialysis centers.
  • Guide nursing staff and physicians on correct usage, safety, and troubleshooting of equipment.
  • Attend dialysis sessions to observe product performance, and optimize usage.


  • Conduct product demonstrations, workshops, and hands-on training for: Dialysis nurses, biomedical engineers, and procurement teams.
  • Create training materials, manuals, or video guides for product use.


  • Respond to on-site or remote requests from healthcare providers for troubleshooting dialysis equipment, or related supplies.
  • Work closely with biomedical service teams for machine calibration, maintenance, and after-sales service.


  • Support the sales team by presenting the clinical benefits of the product to doctors, nurses, and decision-makers.
  • Provide feedback from the clinical setting to the marketing or R&D teams for product improvement.


  • Ensure compliance with local medical device regulations (e.g., MDA in Malaysia, FDA, and CE standards).
  • Maintain accurate logs of product usage, complaints, and clinical outcomes as part of post-market surveillance.
  • Represent the company at renal conferences, trade shows, and product launches.
  • Keep up with current trends in nephrology, dialysis therapy innovations, and competitor products.






Clinical Instructor

Lincoln University College
02.2019 - 01.2020

Curriculum Implementation Mentoring & Professional Development Professional Development & Evidence-Based Practice

  • Deliver clinical teaching and bedside training for students enrolled in the Post-Basic Renal Nursing program.
  • Supervise and evaluate students' performance during: Hemodialysis procedures, peritoneal dialysis, and pre- and post-transplant care.
  • Demonstrate safe, evidence-based practice in real clinical settings.


  • Translate theoretical knowledge into clinical application based on curriculum standards.
  • Align teaching with the Ministry of Health (MOH), the Malaysian Nursing Board, or an equivalent education body’s requirements.


  • Conduct clinical skills assessments (e.g., vascular access care, dialysis machine operation, infection control).
  • Monitor and assess student progress through logbooks, reflective journals, and case presentations.


  • Act as a mentor and role model to post-basic students.
  • Provide feedback, coaching, and support to enhance clinical confidence and professionalism.
  • Identify students who are struggling with clinical components, and provide targeted support.


  • Coordinate and plan clinical postings and rotations (e.g., HD unit, nephrology ward, transplant unit).
  • Prepare lesson plans, clinical objectives, and briefing materials before each rotation.


  • Ensure students comply with clinical safety protocols, infection prevention, and patient rights.
  • Oversee the safe handling of dialysis machines, sharps, and waste in renal settings.


  • Document student attendance, clinical records, and evaluation reports.
  • Participate in faculty meetings, curriculum review committees, and clinical audits when required.


  • Stay updated with current renal nursing guidelines (e.g., KDIGO), and dialysis innovations.
  • Encourage evidence-based practice in student assignments and clinical decision-making.

Nurse

Tung Shin Hospital
01.2012 - 03.2018

Patient Assessment Dialysis Procedure Management Patient Monitoring & Emergency Response

1) Surgical Nurse 20 January 2012 - 18 February 2016

  • Review the patient’s medical history, consent forms, and surgical checklists.
  • Prepare the operating room (OR) with sterile instruments, equipment, and supplies.
  • Verify patient identity, surgical site, and procedure in coordination with the surgical team (Time-Out/Safety Check).
  • Provide emotional support and reassurance to patients before surgery.
  • Maintain the sterile field, and pass surgical instruments to the surgeon.
  • Count instruments, sponges, and needles before and after surgery.
  • Assist with wound closure and the application of dressings.
  • Transfer patients safely to the recovery room (PACU).
  • Provide post-operative handover to the recovery nurse.
  • Monitor for immediate post-op complications (e.g., bleeding, airway obstruction).
  • Document operative notes and nursing care accurately.


2) Hemodialysis Nurse 19 February 2016 - 1 March 2018

  • Assess patients' vital signs, weight, fluid status, and vascular access sites before, during, and after dialysis.
  • Monitor for signs of complications (e.g., hypotension, muscle cramps, infection, and clotting).
  • Evaluate lab results such as electrolytes, hemoglobin, and urea/creatinine levels.


  • Set up and operate hemodialysis machines (e.g., priming dialyzers, connecting tubing).
  • Insert needles into AV fistulas or manage central venous catheters.
  • Monitor machine pressures, dialysate flow, and ultrafiltration rate during treatment.
  • Adjust dialysis parameters based on the patient’s condition and the doctor’s order.


  • Observe and respond to adverse reactions during dialysis (e.g., nausea, chest pain, air embolism).
  • Perform CPR, or emergency interventions, if needed.
  • Record all observations and actions taken during the dialysis session.


Education

Bachelor of Science - Nursing

University of Greenwich
Kuala Lumpur
04.2001 -

Skills

Post Basic Renal Care Nursing

Additional Information

Tzu Chi volunteer from 2015 until current


Timeline

Nurse

Pantai Hospital Cheras
05.2021 - Current

Community Renal Nurse

UM Specialist Centre
04.2021 - 09.2024

Clinical Renal Specialist

Fresenius Medical Care Malaysia Sdn Bhd
02.2020 - 03.2021

Clinical Instructor

Lincoln University College
02.2019 - 01.2020

Nurse

Tung Shin Hospital
01.2012 - 03.2018

Bachelor of Science - Nursing

University of Greenwich
04.2001 -
Siaw Heng HonNurse