Basketball, Traveling
Si Yii Zen
Bintulu
Summary
Experienced with event planning and logistics coordination to ensure smooth execution. Utilizes strategic planning and vendor management skills to create memorable events. Track record of fostering effective team collaboration and achieving desired outcomes.
Overview
6
6
years of professional experience
Work History
Management Trainee
Xiang Xiang Hunan Cuisine
02.2025 - 02.2026
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Enhanced team productivity by leading weekly strategy meetings to refine project approaches and streamline workflows.
- Handled day-to-day customer or client questions
- Enhanced customer satisfaction with introduction of customer feedback system, allowing for quick resolution of issues and improvements in service quality
Intern
Invent 360 Sdn Bhd
06.2024 - 11.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Promoter
SAMSUNG
10.2022 - 01.2023
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
Technician
Technosoft
11.2019 - 12.2021
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Optimized service delivery times, implementing efficient routing and scheduling strategies.
Education
Bachelor Degree of Tourism Management (Honour) - Event Management
Tunku Abdul Rahman University Management And Technology
Perak Branch Campus02-2026
Diploma - Event Management
Tunku Abdul Rahman University College
Perak Branch Campus10-2022
PT3 and SPM - undefined
Sekolah Menengah Kebangsaan Bandar Bintulu
Bandar Bintulu01-2019
Skills
LANGUAGE PROFICIENCY
Able to communicate English(Good), Bahasa Malaysia(Good), Mandarin(Good),
Able to write English(Good), Bahasa Malaysia(Good), Chinese (Good)
EXTRA CURRICULAR & QUALIFICATION
2023: TARUMT Badminton Competition 2023: TARUMT Basketball Competition 3on3, First Runner 2018-2019: Sekolah Menengah Kebangsaan Bandar Bintulu, Sarawak, Chairman of Basketball Club 2018: U17 Sarawak Assist Leader 2017: Official International Invitation of Basketball Competition 2023: TARUMT Badminton Competition 2023: TARUMT Basketball Competition 3on3, First Runner 2018-2019: Sekolah Menengah Kebangsaan Bandar Bintulu, Sarawak, Chairman of Basketball Club 2018: U17 Sarawak Assist Leader 2017: Official International Invitation of Basketball Competition
Interests
Timeline
Management Trainee
Xiang Xiang Hunan Cuisine
02.2025 - 02.2026
Intern
Invent 360 Sdn Bhd
06.2024 - 11.2024
Promoter
SAMSUNG
10.2022 - 01.2023
Technician
Technosoft
11.2019 - 12.2021
PT3 and SPM - undefined
Sekolah Menengah Kebangsaan Bandar Bintulu
Bachelor Degree of Tourism Management (Honour) - Event Management
Tunku Abdul Rahman University Management And Technology
Diploma - Event Management
Tunku Abdul Rahman University College
OTHER INFORMATION
- TRAINING COURSES/WORKSHOP:
- Food hygiene and Food Handling Workshop
- Computer Workshop
- Official Basketball Training
ACHIEVEMENTS
- 2023 - 2024: Tunku Abdul Rahman University of Management and Technology (Perak Branch Campus) Dean List
- 2022: Pool Party, Safeguard of Event In TARUMT Perak Branch Campus
- 2019: 3on3 Basketball Competition Sekolah Menengah Kebangsaan Bandar Bintulu