Shyamala Subramaniam
Penang
Summary
Dynamic Senior Program Manager with proven expertise at SMART Modular Technologies, excelling in strategic planning and relationship management. Spearheaded cross-functional teams to deliver projects on time, enhancing efficiency by implementing best practices. Adept at problem-solving and mentoring, fostering a culture of continuous improvement and collaboration across diverse teams.
Overview
28
28
years of professional experience
Work History
Senior Program Manager
SMART Modular Technologies Sdn Bhd
11.2004 - Current
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
- Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
- Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
- Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner.
- Developed comprehensive project plans, resulting in successful on-time delivery of multiple programs.
- Mentored and supported Number Type department employees to create strong workplace culture.
- Mentored junior staff members, contributing to their professional growth and fostering a positive work environment.
- Enhanced team collaboration by implementing agile methodologies for better project execution and adaptability.
- Championed continuous improvement initiatives within the organization, driving efficiency gains across all projects.
- Spearheaded change management efforts during organizational transitions, minimizing disruption while maintaining focus on key objectives.
- Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
- Resolved conflicts among team members to maintain a cohesive working environment focused on achieving shared goals.
- Devised tools and benchmarks to improve team performance and monitor production.
- Leveraged industry best practices to optimize program management processes throughout the company.
Senior Product Quality Engineer
BCM Electronics Sdn Bhd
09.1999 - 10.2004
- Influenced design changes through effective communication of test results and data-driven recommendations to engineering teams.
- Developed comprehensive quality control plans to ensure consistent product performance across all units.
- Optimized inspection techniques, reducing time spent on non-value-added tasks without compromising product quality or safety.
- Streamlined documentation processes, ensuring accurate record-keeping for compliance with industry regulations and certification requirements.
Component Engineer
Solectron Technologies Sdn Bhd
06.1999 - 09.1999
- Collaborated with cross-functional teams to develop innovative solutions for complex engineering challenges.
- Managed relationships with vendors, ensuring timely delivery of quality components at competitive prices.
- Performed technical audits of suppliers'' facilities to ensure compliance with company standards and regulatory requirements regarding component quality and safety.
- Led efforts to identify and mitigate potential risks associated with the use of hazardous materials in component fabrication, ensuring compliance with environmental regulations and promoting workplace safety.
- Facilitated communication between engineering teams working concurrently on multiple projects involving overlapping areas of expertise, promoting efficient knowledge sharing across departments.
Supplier Quality Engineer
Solectron Technologies Sdn Bhd
05.1997 - 05.1999
- Managed relationships with key suppliers, fostering long-term partnerships that benefited both parties involved.
- Collaborated with cross-functional teams to identify potential supply chain risks and develop contingency plans accordingly.
- Aided suppliers in raw material selection strategies to encourage superior supply chain outcomes.
- Set up ongoing supplier site evaluation parameters to maintain quality control standards over long-term relationships.
- Conducted comprehensive audits of suppliers'' facilities to ensure compliance with industry standards and regulations.
- Led training sessions for new hires on supplier quality management best practices, ensuring a thorough understanding of organizational expectations.
- Identified and defined production-critical supplier issues, providing differentiation from Type quality control discrepancies.
- Ensured supplier-related documentation was accurately maintained for evaluations.
- Analyzed data trends to identify opportunities for process optimizations among the existing supplier network.
Education
Bachelor Of Engineering - Materials Science
University Sains Malaysia
Tronoh, PerakSkills
- Scope management
- Problem-solving skills
- Strategic planning
- Project leadership
- Complex Problem-solving
- Strong analytical skills
- Personnel management
- Business forecasting
- Best practices implementation
- Relationship management
- Issue resolution
- Implementation planning
- Client interfacing
- Employee motivation
- Progress monitoring
Languages
English
Advanced (C1)
Malay
Upper intermediate (B2)
Timeline
Senior Program Manager
SMART Modular Technologies Sdn Bhd
11.2004 - Current
Senior Product Quality Engineer
BCM Electronics Sdn Bhd
09.1999 - 10.2004
Component Engineer
Solectron Technologies Sdn Bhd
06.1999 - 09.1999
Supplier Quality Engineer
Solectron Technologies Sdn Bhd
05.1997 - 05.1999
Bachelor Of Engineering - Materials Science
University Sains Malaysia