Summary
Overview
Work History
Education
Skills
Additional Information
Languages
References
Timeline
Generic
Shurinther Thiyagu

Shurinther Thiyagu

No 141 Jalan Orkid Taman Tapah Baru,PERAK

Summary

Versatile and dependable professional with a rich background in transportation and technical service roles, notably as a Lorry Driver and Taxi Driver Excelled in enhancing operational efficiency and customer satisfaction through meticulous planning and exceptional service. Skilled in vehicle operations and problem-solving, coupled with a strong ability to communicate effectively and collaborate with teams.

Overview

9
9
years of professional experience

Work History

Taxi Driver

Self-employeed
TAPAH
01.2022 - Current
  • Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.

Lorry Driver

FE FRESHVEGE EXPRESS TRADING
Cameron Highland
01.2020 - 12.2022
  • Operated with safety and skill to avoid accidents and delays.
  • Improved on-time delivery rates with meticulous planning and time management.
  • Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
  • Strengthened relationships with clients by providing exceptional service and timely communication.
  • Supported new drivers by sharing best practices and insights gained from experience on road.
  • Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.

Operations Officer

ANGKATAN PERTAHANAN AWAM
Tapah
08.2017 - 12.2020

-Serve for country

-Ambulance Driver

Service Technician

ACSON
Ipoh
12.2015 - 07.2017
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Inspected equipment to diagnose operational issues.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Education

SPM

Sekolah Menengah Kebangsaan Sri Tapah
Tapah
12.2013

Skills

Passenger assistance

Additional Information

-Basic training for Pertahanan Awam Malaysia

-Attend Program Pengurusan Bencana Banjir,Pulau Pinang.

-Attend Program Pengurusan Bencana PULAPAU,Baling Kedah

-Motivator for Program Keselamatan Sekolah Rendah (PROKSPA) at SK Rungkup Selekoh

-Have License For B2/D/GDL/PSV

Languages

English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

References

1.En.Mohd Yusnizam (Pegawai APM)

*05-4010308


2.Mr.Mogana Kumar (Supervisor Hill City Electronic)

*016-4702537


3.Mr.Vikram (Supervisor Mizuddin)

*016-5420479


3.Mr.Deva (Senior Lorry Driver FE FRESHVEGE Express Trading)

*017-7725027

Timeline

Taxi Driver

Self-employeed
01.2022 - Current

Lorry Driver

FE FRESHVEGE EXPRESS TRADING
01.2020 - 12.2022

Operations Officer

ANGKATAN PERTAHANAN AWAM
08.2017 - 12.2020

Service Technician

ACSON
12.2015 - 07.2017

SPM

Sekolah Menengah Kebangsaan Sri Tapah
Shurinther Thiyagu