Summary
Overview
Work History
Education
Skills
Additional Information
Languages
References
Timeline
Generic
Shurinther Thiyagu

Shurinther Thiyagu

No 141 Jalan Orkid Taman Tapah Baru,PERAK

Summary

Versatile and dependable professional with a rich background in transportation and technical service roles, notably as a Lorry Driver and Taxi Driver Excelled in enhancing operational efficiency and customer satisfaction through meticulous planning and exceptional service. Skilled in vehicle operations and problem-solving, coupled with a strong ability to communicate effectively and collaborate with teams.

Overview

9
9
years of professional experience

Work History

Taxi Driver

Self-employeed
TAPAH
01.2022 - Current
  • Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.

Lorry Driver

FE FRESHVEGE EXPRESS TRADING
Cameron Highland
01.2020 - 12.2022
  • Operated with safety and skill to avoid accidents and delays.
  • Improved on-time delivery rates with meticulous planning and time management.
  • Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
  • Strengthened relationships with clients by providing exceptional service and timely communication.
  • Supported new drivers by sharing best practices and insights gained from experience on road.
  • Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.

Operations Officer

ANGKATAN PERTAHANAN AWAM
Tapah
08.2017 - 12.2020

-Serve for country

-Ambulance Driver

Service Technician

ACSON
Ipoh
12.2015 - 07.2017
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Inspected equipment to diagnose operational issues.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Education

SPM

Sekolah Menengah Kebangsaan Sri Tapah
Tapah
12.2013

Skills

Passenger assistance

Vehicle operations

Maintenance

Safety regulations

Clean driving record

Problem-Solving

Excellent Communication

Teamwork and Collaboration

Flexible and Adaptable

Self-Motivated

Active Listening

Teambuilding

Multitasking Abilities

Critical Thinking

Dependable and Responsible

Attention to Detail

Planning and Coordination

Organization and Time Management

Decision-Making

Conflict resolution skill

Additional Information

-Basic training for Pertahanan Awam Malaysia

-Attend Program Pengurusan Bencana Banjir,Pulau Pinang.

-Attend Program Pengurusan Bencana PULAPAU,Baling Kedah

-Motivator for Program Keselamatan Sekolah Rendah (PROKSPA) at SK Rungkup Selekoh

-Have License For B2/D/GDL/PSV

Languages

English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

References

1.En.Mohd Yusnizam (Pegawai APM)

*05-4010308

2.Mr.Mogana Kumar (Supervisor Hill City Electronic)

*016-4702537

3.Mr.Vikram (Supervisor Mizuddin)

*016-5420479

3.Mr.Deva (Senior Lorry Driver FE FRESHVEGE Express Trading)

*017-7725027

Timeline

Taxi Driver

Self-employeed
01.2022 - Current

Lorry Driver

FE FRESHVEGE EXPRESS TRADING
01.2020 - 12.2022

Operations Officer

ANGKATAN PERTAHANAN AWAM
08.2017 - 12.2020

Service Technician

ACSON
12.2015 - 07.2017

SPM

Sekolah Menengah Kebangsaan Sri Tapah
Shurinther Thiyagu