Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
SHOW KIM

SHOW KIM

YIN
George Town, Penang,07

Summary

Proven Sales Representative with a track record of enhancing client satisfaction and boosting sales at SRI NONA FOODS SDN BHD. Skilled in customer relationship building . I dedication to service excellence and team productivity consistently achieves top performer status.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work History

Sales Representative

SRI NONA FOODS SDN BHD
05.2022 - 07.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed and implemented sales strategies to increase profits.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Used customer insights to develop innovative sales strategies to increase sales.

Sales Representative

YONG SOON & CO (NESTLE)
11.2020 - 03.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed and implemented sales strategies to increase profits.
  • Trained and mentored new sales representatives.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Counter Salesperson

CP TIME
01.2018 - 09.2020
  • Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
  • Managed inventory levels, conducting regular stock checks and placing orders as needed.
  • Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
  • Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.

Counter Salesperson

BIO TECHNOLOGY
01.2016 - 12.2017
  • Enhanced team productivity by sharing product knowledge and expertise with colleagues.
  • Improved overall store presentation by collaborating with teammates on restocking shelves and maintaining an organized and attractive environment.
  • Streamlined the checkout process for customers, ensuring accurate transactions and prompt service.

Education

High School Diploma -

SEKOLAH MENENGAH KEBANGSAAN MENTAKAB
MENTAKAB PAHANG
01.2015 - 12.2017

UEC -

CHUNG HWA HIGH SCHOOL
KELANTAN
01.2012 - 12.2014

Skills

Customer Service

Sales Development

Customer Relationship Building

Product and Service Sales

Account Servicing

Languages

Chinese (Mandarin), Malay, English, Tamil
Native language
Chinese (Mandarin)
Advanced
C1
Malay
Advanced
C1
English
Intermediate
B1
Tamil
Beginner
A1

Timeline

Sales Representative

SRI NONA FOODS SDN BHD
05.2022 - 07.2024

Sales Representative

YONG SOON & CO (NESTLE)
11.2020 - 03.2022

Counter Salesperson

CP TIME
01.2018 - 09.2020

Counter Salesperson

BIO TECHNOLOGY
01.2016 - 12.2017

High School Diploma -

SEKOLAH MENENGAH KEBANGSAAN MENTAKAB
01.2015 - 12.2017

UEC -

CHUNG HWA HIGH SCHOOL
01.2012 - 12.2014

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