SHOONG WIN YAT
Puchong
Summary
Motivated Diploma in Computer Science graduate seeking an IT role. Skilled in Windows installation, printer configuration, basic network troubleshooting, Microsoft Office, SQL Payroll and SQL Accounting.
Overview
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Language
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Certification
Work History
IT Support Intern
Mypoint Marketing
- Provided first-level technical support for hardware, software, and network-related issues.
- Performed Windows installation and operating system configuration.
- Configured and troubleshot printers and peripheral devices.
- Assisted with basic network troubleshooting and connectivity issues.
- Installed software, maintained computer systems, and supported end users.
Daycare Teacher
ACE Daycare Sdn Bhd
- Managed daily classroom activities and administrative documentation.
- Communicated effectively with parents and colleagues while ensuring quality student care.
Daycare Teacher / Lecturer
RedDragonFly Sdn Bhd
- Delivered lessons and prepared teaching materials.
- Maintained student records and collaborated with colleagues to improve learning outcomes.
Part-Time Waiter
Minato Yakitori
- Delivered excellent customer service in a fast-paced environment.
- Worked efficiently as part of a team while handling customer enquiries.
Education
Diploma - Computer Science
SEGi College Kuala Lumpur
01.2023
Skills
IT Support
Windows Installation & Configuration
Printer Configuration
Basic Network Troubleshooting
Computer Hardware Troubleshooting
Software Installation & Support
Software
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
SQL Payroll
SQL Accounting
Programming
Basic C
Basic HTML & CSS
Soft Skills
Communication
Customer Service
Teamwork
Problem Solving
Time Management
Adaptability
Fast Learner
Certification
Diploma in Computer Science; Basic Life Support (BLS)
Timeline
IT Support Intern
Mypoint Marketing
Daycare Teacher
ACE Daycare Sdn Bhd
Daycare Teacher / Lecturer
RedDragonFly Sdn Bhd
Part-Time Waiter
Minato Yakitori
Diploma - Computer Science
SEGi College Kuala Lumpur