Shnyaa Maran
Cyberjaya
Summary
Dynamic Sales Account Manager with a proven track record at IX Telecom, excelling in account reactivation and stakeholder coordination. Expert in cloud solutions and infrastructure, consistently surpassing KPIs. Adept at leveraging Microsoft Azure and Salesforce to drive revenue growth and enhance client relationships. Passionate about delivering tailored solutions that meet client needs.
Overview
6
6
years of professional experience
Work History
Sales Account Manager
IX Telecom
Cyberjaya
12.2023 - Current
- Represented IX Telecom at global enterprise and telecom events including MWC Barcelona, Capacity Asia/MENA, TWA, and ITW.
- Acted as liaison between international partners and internal teams to ensure smooth onboarding of reactivated accounts from contract renewal to technical delivery.
- Converted dormant clients into recurring revenue accounts by identifying new infrastructure needs and tailoring solutions.
- Consistently surpassed reactivation KPIs: lead-to-conversion ratio, monthly reactivations, and new pipeline generation.
Presales Consultant
NTT DATA
Cyberjaya
03.2020 - 09.2023
- Delivered technical and commercial proposals for cloud, connectivity, and infrastructure projects across APAC.
- Collaborated with AWS and Azure teams to validate architectures and co-develop GTM strategies.
- Completed SAP Cloud training and supported solutioning for SAP workloads on cloud (BTP, S/4HANA).
- Participated in solution workshops focused on SAP on Azure (HA/DR, integration, security).
Junior Sales Executive
Kaspersky
Kuala Lumpur
09.2019 - 02.2020
- Supported regional B2B sales for cybersecurity solutions including endpoint protection, antivirus, and small business packages.
- Managed inbound leads, qualified prospects, and followed up on trial-to-paid conversions.
- Collaborated with distributors and resellers to streamline channel sales activities.
- Gained foundational experience in software licensing, CRM usage, and objection handling in a technical sales environment.
- Achieved monthly sales targets consistently and assisted in onboarding SME clients.
Education
Bachelor of Arts (Hons) - Business Communication and Psychology
Heriot-Watt University
Malaysia01.2018
Diploma - Linguistics and Literature
Kirkby International College
Malaysia01.2016
Skills
- Microsoft Azure
- AWS
- SD-WAN
- MPLS
- DIA
- Global VPNs
- IP Transit
- IX Peering
- Virtual POPs
- Cisco
- Juniper
- Fortinet
- Versa Networks
- Salesforce
- HubSpot
- Microsoft Office Suite
- Excel
- PowerPoint
- Outlook
- RFP/RFI response writing
- Pricing strategy
- Stakeholder coordination
- Account management
Skills
Microsoft Azure, AWS (basic solutioning), SD-WAN, MPLS, DIA, Global VPNs, IP Transit, IX Peering, Virtual POPs, Cisco, Juniper, Fortinet, Versa Networks (basic exposure), Salesforce, HubSpot, Microsoft Office Suite (Excel, PowerPoint, Outlook), RFP/RFI response writing, pricing strategy, stakeholder coordination, Fluent, Fluent, Conversational
Leadership And Activities
- Heriot-Watt University - Student Council - Led planning and execution of university-wide events including career fairs and tech talks, increasing student participation by 25%., Coordinated with external partners and alumni for guest speaking opportunities and industry networking sessions.
- Women in Tech Malaysia - Volunteer & Outreach Member - Supported community workshops to empower women entering the cloud and telecom industries., Participated in panel discussions and hosted knowledge-sharing sessions on career development and enterprise networking.
- Toastmasters International - Member & Speech Contest Participant - Regularly delivered speeches focused on communication in tech sales, presales leadership, and cross-cultural negotiation., Competed in regional-level speaking competitions and received commendation for persuasive delivery style.
Timeline
Sales Account Manager
IX Telecom
12.2023 - Current
Presales Consultant
NTT DATA
03.2020 - 09.2023
Junior Sales Executive
Kaspersky
09.2019 - 02.2020
Bachelor of Arts (Hons) - Business Communication and Psychology
Heriot-Watt University
Diploma - Linguistics and Literature
Kirkby International College
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