Summary
Overview
Work History
Education
Skills
Certification
Career Ambition
Personal Information
Miscellaneous
Tel
References
Timeline
Generic
SHIVA RAJ SHAUNDARA PANDIAN

SHIVA RAJ SHAUNDARA PANDIAN

Puchong

Summary

I am currently attached with DHL IT SERVICES as Application Support Engineer. At the moment looking for a good opportunity with permanent role to upskill myself with plenty of experience and knowledge to keep myself motivated and updated. I am open with any job role that suits my experience and skill sets where I can contribute towards the company growth. I am very simple and very organized person when comes to work. Besides that, as a self-motivated individual with good communication skills and leadership qualities, I can motivate my team members and help them bring out their best. Finally, I hope will be given the chance to be part of the company and let me grow with a lot knowledge. Strategic Application Support Engineer with [Number] years troubleshooting and resolving application issues and performance deficiencies. Skillful at supporting wide-ranging spectrum of desktop and mobile applications. Keen to educate customers on proper app usage and correct problematic behaviors in assigned software titles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Application Support Engineer

DHL IT SERVICES
01.2022 - Current
  • Application Health check/Monitoring
  • Manual testing for the new onboarded wave countries.
  • UI Validation and end to end application testing.
  • Openshift Troubleshooting
  • Splunk Monitoring Tool
  • Dynatrace Monitoring Tool
  • Uptrends Monitoring Tool
  • Topaz Monitoring Tool
  • Handle incident/Service Ticket Request via ServiceNow ticketing system.
  • Jenkins Automation Tools.
  • Image Deployment in IUAT/ONB/Production Environment.
  • Hypercare support for release/deployment.
  • Manage RFC for OS and DB Patching
  • Rotational Standby

Unix Engineer

Ecnet Sdn Bhd
07.2020 - 04.2021
  • Os Patching Linux/Aix/Solaris
  • New Server Provisioning SIT/UAT/Prod/Dr
  • Troubleshooting servers and applications issues
  • Application Binary Installation
  • DRC Activity
  • Extend LVM Partition as per requirement
  • Server Health Check
  • NTP Configuration /Sit/Uat/Prod/Dr
  • Config Netbackup and Create policy
  • Install cmagent/nagios
  • Redhat Cloud Virtualization

System Engineer

Moving Walls Sdn Bhd
08.2019 - 05.2020
  • Maintain Company Infrastructure/Network
  • Lamp Device Testing running in raspberry pi
  • Unbuntu Operating System/Commands
  • Lamp Device Monitoring
  • Lamp Device Setup
  • Lamp Device Troubleshooting
  • Lamp Device Installation
  • Company New User Laptop Setup
  • Company Hardware(Monitor, Mouse, Keyboard)
  • Advertisement System(Troubleshoot, Install)

Implementation and Support Engineer

Unified Communication Sdn Bhd
01.2018 - 08.2019
  • Linux Operating System
  • VMware Tools(EXSI, VMWARE WORKSTATION)
  • Basic CISCO Equipment (Basic Configurations)
  • Support and Troubleshooting Application issues
  • Basic SAN and NAS (Configuration)
  • Mysql/Mariadb Commands/Installation
  • Server IP assignment and ILO IP
  • Server OS Hardening
  • Application Patches
  • Hardware & Software Health check
  • PHP/Tomcat/HTTPD installations.
  • Server Configurations
  • Network Bonding Configuration
  • VMware (Workstation & ESXI)
  • ATS/Firewall Configurations (Basic Configurations)
  • Hardware redundancy

Education

BSc (Hons) Computer Science -

The University of Greenwich

Foundation in Information Technology - undefined

Segi College Kuala Lumpur

Skills

Microsoft Wordundefined

Certification

Agile Scrum

Career Ambition

To build a long-term career in profession with opportunities for career growth. Attention to detail and improvement are valued and encouraged. Willing to learn new things. Strong interest in system analyst, system engineer, PHP, Application Support, ASP.NET, System Administration, Customer Engineer, System Support, L2 Engineer etc.

Personal Information

  • Age: 30
  • Salary: RM7200
  • Expected Salary: RM7800
  • Nationality: Malaysian

Miscellaneous

Yes, yes, Three Month Notice, yes

Tel

016-5550147

References

  • Ms Nadirah, 017-7501053
  • Mr Azwan, 012-2020011

Timeline

Application Support Engineer

DHL IT SERVICES
01.2022 - Current

Unix Engineer

Ecnet Sdn Bhd
07.2020 - 04.2021

System Engineer

Moving Walls Sdn Bhd
08.2019 - 05.2020

Implementation and Support Engineer

Unified Communication Sdn Bhd
01.2018 - 08.2019

BSc (Hons) Computer Science -

The University of Greenwich

Foundation in Information Technology - undefined

Segi College Kuala Lumpur

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