Shirley Siat Lee Fam

• Primarily responsible for establishing tariff/rate cards in the Global Rating Engine (GRE) and conducting pricing analyses. Develop rate cards for each requested country based on the specified pricing package with precision.
• Evaluate customer requests from country pricing teams and perform comprehensive pricing analyses, providing cost-benefit recommendations.
• Stimulate and analyze entire customer business with existing and potential volumes via pricing tools and system
• Led the implementation of rates, services, and surcharges (S&S) for global customers, consistently meeting tight deadlines and ensuring accuracy in GRE
• Led and executed the annual General Price Increase (GPI) initiative for Asia Pacific countries, including China, Mongolia, Hong Kong, Macao, Japan, and Pakistan.
• Spearheaded the implementation of the entire GPI process and managed contract staff, ensuring task focus and timely completion of assignments
• Performed a comparative analysis of Round 1 and Round 2 rates to ensure alignment with client expectations, while optimizing pricing strategies to enhance profitability and maintain a competitive advantage.
• Prepared OARS Form that can fast-track and control decisions on a bid to support Sales in winning and retaining business ultimately to focus growth profitability
• Ensure countries requests comply with all internal standard processes
• Facilitate training for new contract staff and provide coaching and guidance to colleagues as they transition back to the workplace after an extended absence.

Reason for leaving: Explore opportunities to further advance my career, enhance my pricing knowledge, and strengthen my analytical skills for continued professional growth and development

• Mainly in charge with account payables functions
• Maintain PO register and follow up on the unpaid PO’s
• Charges expenses to accounts and cost centre’s by analyzing invoice / expense report; recoding entries
• Verify vendors accounts by reconciling monthly statements and related transactions
• Prepare and get requisite approvals to make payments to vendors
• Review and verify staff claims to process as per internal policy
• Ensure compliance with all internal processes
• Monthly account reconciliation and review posted account transactions in the system

Reason for leaving: Values is not aligning with company’s cultures and financial values / integrity; company is undergoing restructure

• Mainly in charge with HQ account receivable and account payable for international network members
• Handle monthly receivable and payable for international network members via system called “Clearing House”
• Verifying all AR vs AP invoices from international network members
• Handle disputes and discrepancies on services / weight / duties & taxes between network members or Singapore entity itself
• Assisting with month end closing, passing journal entries and other ad hoc reporting
• Reconciliation of general ledger for clearing account during month end closing
• Processing weekly GST & Permit Fee from Singapore custom and agents
• Maintain good cash flow by look after account payable aging report for intercompany
• Perform revenue analysis on type of services to ensure profitability
• Provide ad-hoc charges / rates from HQ aspect to network members based on countries’ cost
• Processing monthly intercompany confirmation for China / Hong Kong / United Kingdom
• Broadcasting monthly fuel surcharge / annual up-rate of charges from airline / other courier service provider to international network members to ensure cost captured properly by each entity
• Monitor unbilled revenue from customer services / account sector
• Research and prepare vendor rates to set up new vendor in accounting system
• Sorting and scanning of parcels
• Door to door delivery service during peak seasons

Reason for leaving: Underpaid from current position and Company growth is not sustainable

• Mainly in charge with account receivable functions
• Processing daily receipt into system and reconcile customer’s account
• Prepared daily cash flow funds statement and collection report to management level
• Maintain good credit control by look after account receivable aging report
• Generate & send statements to customers and follow up on collections
• Perform account management with customer, obtaining timely payments within prescribed payment term to maximize cash flow and reduce DSO
• Research and resolve payment discrepancies if any
• Maintenance and regular review of customer credit limit, customer credit / Giro application
• Process Letter of Credit for superior review and send to bank
• Liaise with order fulfillment department and co-ordinate on discrepancies clearance
• Prepared progress claim invoice according to individual customer according to due date and claim’s deadline
• Handled Staff Petty Cash Claims and expenses claims
• Bank reconciliation and fixed assets register
• Assist with month end closing and other ad hoc reporting

Reason for leaving: Overloaded of work and Company restructured

• Handle Full Sets of Company’s Account
• Preparation of daily Company Revenue Report to management level
• Maintain good credit control by look after account receivable aging report
• Take care of account payable to pay off bills before deadline
• Manage and maintain Company’s Cash Book and preparation of monthly bank reconciliation
• Monthly closing to generate figures for board meeting
• Assisted in preparation of Company’s budget spreadsheet to meet figures agreed or set by board members
• Explained monthly financials highlight to Chairman and CEO of the Company in order to tackle issues or make necessary action to improve operations
• Liaise with Company’s Corporate Secretary for necessary documents done or resolutions to pass through
• Prepared quarterly GST submission
• All relevant accounting matters

Reason for leaving: Company is at unstable situations in terms of operations and also financials, I could rarely foreseen my career ‘s objectives within this organization.

I look forward for value added career prospect for myself

• Preparation of Management Reports
• Preparation of monthly Company Revenue Report to management that clearly shows gross profit for each individual item, gross profit margin, Cost of goods sold and other critical information
• Reconciliation of COGS derives from monthly revenue report to COGS that derives from inventory report
• Responsible for ensuring that COGS difference falls within “Desired Gap” that agreed by management
• Inventory Control
• Monitoring of company inventory record maintain by subordinate, carried out quarterly stock count process, ensuring it’s accurate and reflect the most up to date information
• Cash Control
• Management of company cash book and preparation of monthly bank reconciliation
• Daily cash flow report published to management to have clear view on cash position
• Monitoring monthly accrual, provision and General Journal
• Prepared and checking letter of credit to ensure terms are correct as per agreed with external party then deals with bank
• Prepared quarterly GST submission to IRAS
• Credit Control
• Management of accounts receivable, full authority in credit limits overriding, responsible to ensure the company exposure to bad debts keep at minimal
• Preparation of monthly accounts receivable aging report to management that clearly shows overdue amount and payment received record for the past4 months for each individual customer
• Ensuring monthly statements are promptly post to customers
• Project management
• Coordinate with different division to ensure each function’s workflow, procedure are designed according requirements set throughout the period of implementation for enterprise resources planning system – GLOBE3
• Provided training sessions to users as well as solved their queries and problems occurred while the transaction took placed
• Tackled drawbacks for the application via trial and parallel run of the system then meeting held to ensure better solutions practiced so that system can live more favorably
• Liaise with external party to work on system application in order to meet the deadline as per contract signed

Reason for leaving: Room to growth my career path is narrow, opportunities rarely to be seen in the direction I would like to head