Shi Qi Chong
Sales Engineer
14, Jalan Puncak Desa, Taman Desa, 58100 KL,Wilayah Persekutuan
Summary
Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
5
5
Languages
Work History
Sales Engineer
Vinfaat Sdn Bhd
Selangor
02.2022 - Current
- Increased sales revenue by consistently meeting and exceeding sales targets through servicing long-term key clients as well as developing new ones.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
- Brought approximately RM 7 million in sales to the company in Y2024.
Industrial Trainee
Precision Control Sdn. Bhd.
Selangor, Selangor
12.2019 - 02.2020
- Worked in the Instrumentation and Simulation Department
- Assisted in the completion of official General Arrangement (GA) and Hook-up Drawings
- Performed outbound configurations for a water network distribution network using Aquis software
- Assisted in the completing the Instrument Proposal List for the project tender, which involves selecting the appropriate instruments according to the project requirements
- E.g: flowmeter, piping, alarms
Intern Engineer
Glostrext Technology Sdn. Bhd.
Kuala Lumpur, Kuala Lumpur
01.2018 - 02.2018
- Work involved geotechnical operations such as pile testing technology
- Learnt the basic operations of data-logging and automatic pile test monitoring
Education
Master of Chemical Engineering - Business
University of Melbourne
Melbourne, Australia 02.2020 - 12.2021
Bachelor of Science - Chemical Systems Major
University of Melbourne
Melbourne/Australia 02.2017 - 12.2019
Cambridge International AS & A Levels - Science
Sunway College
Kuala Lumpur 07.2015 - 12.2016
IGCSE - Science
Cempaka International School
Kuala Lumpur 01.2011 - 07.2015
Skills
Microsoft Excel
PowerPoint
Word
undefinedExtra-Curricular Activities
- Student Council of A-Levels Program, Sunway College, Malaysia, Y2015-Y2016.
- Asia Leadership Conference, Malaysia, Y2016, A conference where Harvard-trained workshop facilitators and local esteemed leaders were present to share the best practices to develop leadership qualities.
- Cempaka Connect, Malaysia, Y2015, A business program designed to mock the business elements of the real world where management and basic economics of a start-up business were covered.
Timeline
Sales Engineer
Vinfaat Sdn Bhd
02.2022 - Current
Master of Chemical Engineering - Business
University of Melbourne
02.2020 - 12.2021
Industrial Trainee
Precision Control Sdn. Bhd.
12.2019 - 02.2020
Intern Engineer
Glostrext Technology Sdn. Bhd.
01.2018 - 02.2018
Bachelor of Science - Chemical Systems Major
University of Melbourne
02.2017 - 12.2019
Cambridge International AS & A Levels - Science
Sunway College
07.2015 - 12.2016
IGCSE - Science
Cempaka International School
01.2011 - 07.2015
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