Shaaneil Joshua

• Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
• Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
• Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
• Directed phone inquiries, answered customer questions, and scheduled appointments.
• Reviewed and updated customer information in database for accuracy.
• Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.

• Also a Team Leader