Nur Syahida Shaharom

1. Community Engagement Strategy

• Developed and executed comprehensive community engagement strategies to build and sustain brand loyalty
• Organized and hosted events (online), to foster meaningful interactions and strengthen brand-community relationships
• Monitored and responded to community feedback and inquiries across social media platforms
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Developed strong client relationships through consistent communication and attentive service.

2. Influencer Partnership and Management

• Drove brand success through strategic influencer collaborations
• Identified and forged partnerships with influencers whose audience demographics and content style aligned with client brands
• Negotiated collaboration terms, ensuring mutual benefit and alignment with campaign objectives
• Managed ongoing relationships with influencers, providing support and guidance to optimize campaign performance
• Crafted and implemented content strategies across digital platforms to enhance brand visibility and engagement
• Created compelling and relevant content, including social media posts, articles, and videos, tailored to resonate with target audiences
• Ensured consistent brand messaging and tone across all content channel

1. Event & Operation Management

• Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
• Orchestrated logistics for events, including venue selection, vendor coordination, and scheduling, to ensure flawless execution
• Implemented on-site management strategies to address last-minute challenges and ensure events ran smoothly
• Managed event budgets, ensuring cost-effective solutions without compromising quality

2. Public Relations Management

• Led talent scouting efforts, identifying potential performers and artists
• Cultivated relationships with talent, ensuring their needs were met and maintaining strong partnerships for future collaborations
• Developed training programs and workshops to enhance talent skills and performance quality
• Created compelling content for social media platforms, including Instagram, Facebook, Tiktok and Youtube, to boost brand visibility and engagement
• Developed content calendars and strategies aligned with company objectives, ensuring consistent brand messaging
• Monitored social media channels, responding to inquiries and engaging with followers to foster a loyal community

1. Strategic KOL Identification and Collaboration

• Conducted thorough research and analysis to identify KOLs whose audience demographics, engagement rates, and content style aligned with client brands and campaign objectives
• Negotiated collaboration terms and contracts with KOLs, ensuring mutual alignment and commitment to campaign goals
• Managed ongoing relationships with KOLs, providing support and guidance to optimize content creation and campaign performance

1. Brand Awareness and Sales Campaigns

• Orchestrated campaigns that significantly boosted brand awareness metrics and contributed to increased sales figures
• Collaborated cross-functionally with marketing, sales, and product teams to align campaign goals and strategies
• Implemented integrated campaigns across social media platforms to optimize reach and engagement

2. Key Opinion Leader (KOL) Partnerships

• Identified and established partnerships with KOLs whose influence and audience demographics aligned with brand values
• Managed relationships with KOLs to leverage their platforms and credibility in amplifying brand messages and product endorsements
• Negotiated terms and agreements with KOLs to ensure mutual benefit and effective collaboration on campaigns

3. Media Relations and Communications

• Managed media relations activities including drafting press releases, organizing press conferences and maintaining relationships with journalists
• Handled crisis communications effectively, maintaining brand reputation during challenging situations