SHEMALAVATHI RAVINDARAN

• Efficient Administration:
• Organizational Efficiency:
• Talent Acquisition and Development Excellence:
• Maintained and updated organization charts and job descriptions, optimizing workforce planning and resource allocation
• Managed and updated job postings on LinkedIn and the company website, enhancing visibility and attracting qualified candidates
• Spearheaded the development and implementation of HR strategies aligned with organizational goals
• Proactively bridged management and employee relations by effectively addressing demands, grievances, and other issues
• Developed and monitored comprehensive HR strategies, systems, tactics, and procedures
• Reviewed and updated HR policies and processes, ensuring alignment with regulatory requirements and best practices
• Reviewed and updated HR policies and processes, ensuring alignment with regulatory requirements and best practices
• Provided decision support to management through HR metrics
• Reviewed and enhanced compensation and benefits packages to attract potential candidates, coordinating seamless communication to employees
• Orchestrated the end-to-end recruitment and selection process, from request processing to onboarding
• Supported organizational growth by planning, organizing, and administering internal and external training initiatives
• Oversaw and managed a performance appraisal system that drove high performance
• Ensured accurate and timely processing of monthly payroll and statutory deductions, maintaining compliance with employment regulations
• Implemented rigorous protocols to ensure timely updates and confidentiality of personnel files, safeguarding sensitive HR data
• Managed the administration of company claims with precision, ensuring smooth processing and timely payment issuance
• Provided in-depth reports from the HR database for auditing and monitoring purposes
• Prepared accurate salary and bonus data for bi-annual reviews, optimizing compensation structures to attract and retain top talent
• Reviewed and proposed effective annual group insurance renewals and managing insurance-related administrative tasks
• Leadership Training - Completed certification course with Leadership
• Asia
• Technical Skills - Proficient in
• AutoCAD, obtained additional certification through course attendance

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Facilitated cross-functional collaboration among departments while conducting audits, fostering a culture of shared responsibility for maintaining compliance with ISO standards across all levels within the organization.
• Collaborated with management to develop effective action plans addressing identified areas of concern from audit findings.
• Developed customized audit checklists tailored to specific departments or functions within the organization for more targeted assessments.
• Delivered comprehensive training to staff on ISO standards and requirements, empowering them to maintain a compliant workplace environment.
• Liaised between multiple business divisions to improve communications.
• Fostered positive work environment through comprehensive employee relations program.
• Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
• Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.

• Compliance Assurance:
• Maintaining Well-Being:
• Administration Management:
• Navigating Career Challenges:
• Fresh Perspectives and Objectivity:
• Accountability for Personal Growth:
• Project Coordination and Management:
• Experiencing the Coaching Relationship:
• Continuous Learning and Skill Enhancement:
• Ensured compliance with statutory training requirements and HR policies, mitigating risks and fostering a culture of legal and ethical conduct
• Maintained legal compliance throughout human resource management activities, minimizing legal risks and liabilities for the organization
• Managed the working permit, visa applications, and expatriate-related matters, ensuring compliance with immigration regulations
• Championing accountability for clients, uphold the same standard for that aligned with aspirations
• Remained committed to development and driven personal growth to sets a compelling example for clients
• Gained invaluable insights into the transformative power through firsthand experience and enhanced the ability to connect authentically and catalyze meaningful change into clients' lives
• Acknowledged the inherent complexities by confronting career challenges with resilience and resourcefulness
• Provides a confidential sanctuary to explore solutions, fostering clarity amidst uncertainty
• Mastery in providing objective insights empowers clients to transcend their limitations, benefit from external viewpoints
• Embracing coaching and gained fresh insights into challenges, uncovering hidden opportunities for transformative growth
• Leading by example, advocate for lifelong learning and pioneered in the vanguard of industry trends and methodologies
• Engaging to fosters ongoing education, ensuring they continuously refined skills to empower others effectively
• Implemented systematic filing of Director of Finance documents for quick reference and easy retrieval
• Managed and reviewed filing systems to maintain organization and accessibility of documents
• Produced correspondence, documents, and maintained presentations, records, spreadsheets, and databases
• Recorded all incoming cheques received by mail in the "Daily Cheques
• Received by Mail,"
• Prepared correspondence on behalf of the principal, ensuring professionalism and accuracy in communication
• Updated websites and typed documents, ensuring up-to-date and accurate information for online visitors
• Utilized content management systems to maintain and update websites and internal databases
• Updated the company profile to reflect the latest achievements, milestones, and offerings, enhancing brand image and market visibility
• Pioritizing self-care and providing support to fortify resilience against burnout and cultivate a harmonious work-life balance, ensuring sustained impact in clients' lives
• Coordinated internal resources and third-party vendors for flawless execution of multiple projects, ensuring alignment with project objectives and deadlines
• Ensured timely delivery of projects within scope and budget constraints, minimizing risks and maximizing efficiency
• Assisted in defining project scope and objectives, involving relevant stakeholders and ensuring technical feasibility.

• Procurement Administration 100% 100%
• Researches information from various sources, responds to clients' changing needs, and promotes financial products to meet sales targets, staying updated with financial products and legislation
• Liaises with Car Park Management personnel regarding parking-related matters, ensuring smooth coordination and resolution of issues
• Ensures copies of all Tenancy Agreements of new tenants and Moving Out
• Notices are provided by the Human Resources Department for salary deductions purposes
• Files Director of Finance documents systematically for quick reference and easy retrieval, optimizing workflow efficiency
• Records all incoming cheques received in the "Daily Cheques Received by
• Mail" and submits them to the General Cashier
• Delivers all reports and documents to designated departments using confidential envelopes, ensuring data security and privacy
• Tabulates the Daily Revenue Report of all sister hotels and emails it to the respective top management concerned
• Ensures all documentations, including application forms and correspondence, are filed orderly, facilitating easy access and retrieval
• Efficiently manages the Director of Finance's schedules and appointments, ensuring optimal time utilization and productivity
• Handles all phone calls for the Director of Finance, providing professional and prompt responses to inquiries and requests
• Prepares a "Follow-up" folder for important matters and deadlines, ensuring timely action and preventing oversights
• Takes dictation for the Director of Finance when necessary, accurately transcribing important information and instructions
• Receives all incoming mails for the Finance Department, sorts them, and delivers them to the respective accounting personnel
• Types all special reports requested by the Director of Finance, maintaining accuracy and attention to detail in documentation
• Obtains and circulates information for designated meetings and prepares official minutes as necessary
• Records leaves taken by accounting personnel and updates the TMS system, ensuring accurate attendance records and payroll processing
• Ensures the Chief Cashier submits the Duty Roster for the week by every
• Wednesday and key-ins work schedules for F&B Cashiers
• Ensures the Chief Cashier submits the Overtime Requisition Form for F&B
• Cashiers in advance for Finance Manager and General Manager's approvals
• Assists new applicants with applications and ensures their names are submitted to Payroll for salary deductions
• Performed other ad hoc assignments and tasks as requested by management, demonstrating flexibility and readiness to support organizational needs
• Developed detailed project plans to monitor and track progress, facilitating effective project management and decision-making
• Managed changes to project scope, schedule, and costs using appropriate verification techniques, ensuring project alignment with business goals
• Conducted risk management to minimize potential project risks, enhancing project success and stakeholder satisfaction
• Met with clients to understand detailed ordering briefs and clarify specific project requirements, ensuring client satisfaction and project success
• Met budgetary objectives and adjusted project constraints based on financial analysis, ensuring cost-effective project delivery
• Delegated project tasks based on team members' strengths, skill sets, and experience levels, optimizing team performance and project outcomes
• Tracked project performance to analyze the successful completion of short and long-term goals, identifying areas for improvement and optimization
• Ad Hoc Support:
• Financial Management:
• Tenancy and Parking Management:
• Document and Reports Organization:
• Staffing and Scheduling Management:
• Secretarial and Administration Management:
• Received Service Winner Award at
• Maxis in 2011.

• Safety Compliance:
• Executive Assistance:
• Regulatory Compliance:
• Flexibility and Adaptability:
• Communication and Reporting:
• Sales and Procurement Administration:
• Client Engagement and Financial Planning:
• Stakeholder Coordination and Regulatory Compliance:
• Produces financial reports, contacts clients regarding new financial products or changes to legislation, and ensures regulatory compliance in financial services provision, maintaining transparency and integrity
• Communicates with clients regarding new products and legislative changes affecting savings and investments, maintaining proactive communication and transparency
• Produces comprehensive financial reports to track performance and evaluate the effectiveness of financial strategies, providing clients with insights into their financial status and progress
• Contacts clients and sets up meetings to assess financial circumstances, conducting comprehensive reviews and risk analyses to understand needs and goals
• Designs customized financial plans based on individual requirements, offering strategic solutions to optimize wealth management and achieve financial objectives
• Promotes and sells financial products tailored to client needs, providing informed recommendations and facilitating decision-making
• Collaborates with stakeholders such as head office, financial service providers, and professionals like estate agents and solicitors to ensure seamless execution of financial strategies
• Conducts market research to stay updated on financial products and legislation, ensuring compliance with regulatory requirements and providing transparent information to clients
• Ensures that all work is carried out in a safe and efficient manner, adhering to safety protocols and regulations
• Maintains good public relations, fostering positive relationships with stakeholders and enhancing the organization's reputation
• Administers the Sales and Procurement Departments, coordinating activities and facilitating efficient operations
• Orders office supplies to ensure proper inventory levels, optimizing resource allocation and operational efficiency
• Assists with purchase requisitions, claim vouchers, ordering, and bids, supporting efficient procurement processes
• Performs other duties as assigned or needed, demonstrating flexibility and readiness to support organizational needs
• Provides support to the Senior GM in daily administrative and operational tasks, ensuring smooth workflow and task completion
• Handles faxes, phone calls, and most communications, providing professional and prompt responses to inquiries and requests
• Prepares confidential letters, labels, envelopes, documents, and reports, maintaining confidentiality and accuracy in documentation
• Files, copies, delivers, or mails documents as needed, ensuring proper documentation and record-keeping
• Maintains and updates databases, files, and inventory records, ensuring organization and accessibility for timely decision-making
• Maintains the Computerized Work Order System as directed by the department, ensuring accuracy and efficiency in task management.

Communication Teamwork Problem Solving Leadership Accountability Organization People Management