SHEILA Sandhanam

Customer Service Professional with over 13 years of experience in both Malaysia and Singapore. Expertise in delivering high-quality service, resolving customer inquiries, and fostering strong client relationships. Adept at working in fast-paced environments, managing diverse customer needs, and consistently achieving high satisfaction rates. Proven ability to lead teams, train new employees, and implement process improvements.

Although I have long years of experience in customer service, I am also very interested in exploring opportunities in other fields or roles. My extensive experience in customer service has equipped me with strong problem-solving skills, effective communication, and the ability to work efficiently in fast-paced environments. I am eager to apply these transferable skills to a new and exciting career path, where I can continue to grow both personally and professionally.

• Date of Birth: 03/05/88
• Nationality: Malaysian

I've always been captivated by the art of baking and hand embroidery. They both offer a creative outlet that allows me to express myself and bring joy to others. Baking, for me, is not just about following a recipe, but about experimenting with flavors and techniques to create something unique and delicious. 

Similarly, hand embroidery is a passion where I can let my creativity flow. The intricate designs and the process of bringing a blank canvas to life with colorful threads is incredibly fulfilling. Both these hobbies are more than just pastimes; they are a way for me to unwind, focus, and create beautiful things that make people happy.