Shee Yau Lim
Automotive Engineering
Subang Jaya,Selangor
Summary
With a proven track record at Performance Motor Limited, I excel in BMW vehicle diagnostics and team leadership, enhancing service quality and efficiency. My expertise spans technical problem-solving and fostering a customer-focused environment, significantly boosting team performance and client satisfaction through innovative process improvements and effective conflict resolution.
Overview
18
18
years of professional experience
Work History
BMW Workshop Foreman
Performance Motor Limited
05.2018 - Current
- Streamlined repair procedures to reduce turnaround times, improving client relations and service reputation.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Assisted in recruitment to build team of top performers.
BMW Diagnostic Specialist
Performance Motor Limited
02.2016 - 05.2018
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
BMW Technician
BMW Wheelcorp Premium
08.2015 - 01.2016
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Mechanic
Motoren Auto & Services ( BMW & MERCEDES BENZ )
04.2007 - 07.2015
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Test drove vehicles to determine problems and test repairs.
Education
MLVK Level 1 And Level 2 - Automotive Engineering
The Otomotif College
Malaysia Skills
-BMW vehicle knowledge and expertise
Timeline
BMW Workshop Foreman
Performance Motor Limited
05.2018 - Current
BMW Diagnostic Specialist
Performance Motor Limited
02.2016 - 05.2018
BMW Technician
BMW Wheelcorp Premium
08.2015 - 01.2016
Mechanic
Motoren Auto & Services ( BMW & MERCEDES BENZ )
04.2007 - 07.2015
MLVK Level 1 And Level 2 - Automotive Engineering
The Otomotif College
Similar Profiles
Aw Mun ChoonAw Mun Choon
Automotive Service Technician at BMW PERFORMANCE MOTORAutomotive Service Technician at BMW PERFORMANCE MOTOR
Ram GowthamRam Gowtham
Team Leader, Compliance Operations at Ford Motor Credit Company (Ford Motor Pvt Limited)Team Leader, Compliance Operations at Ford Motor Credit Company (Ford Motor Pvt Limited)
Hon Wah KoHon Wah Ko
Partner at Gearsley Motor Limited/ Project T Limited/ DFSK HKPartner at Gearsley Motor Limited/ Project T Limited/ DFSK HK
Hwei Zen Ng, RachelHwei Zen Ng, Rachel
Creative Content Strategist - Executive at theAdsBiz Sdn BhdCreative Content Strategist - Executive at theAdsBiz Sdn Bhd
Tamao KobayashiTamao Kobayashi
Social Media Intern at ICC Consultants IncSocial Media Intern at ICC Consultants Inc