Summary
Overview
Work History
Education
Skills
Timeline
Certification
Generic
Shee Yau Lim

Shee Yau Lim

Automotive Engineering
Subang Jaya,Malaysia

Summary

With a proven track record at Performance Motor Limited, I excel in BMW vehicle diagnostics and team leadership, enhancing service quality and efficiency. My expertise spans technical problem-solving and fostering a customer-focused environment, significantly boosting team performance and client satisfaction through innovative process improvements and effective conflict resolution.

Overview

18
18
years of professional experience
2
2
Certificates

Work History

BMW Workshop Foreman

Performance Motor Limited
05.2018 - Current
  • Streamlined repair procedures to reduce turnaround times, improving client relations and service reputation.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Assisted in recruitment to build team of top performers.

BMW Diagnostic Specialist

Performance Motor Limited
02.2016 - 05.2018
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.

BMW Technician

BMW Wheelcorp Premium
08.2015 - 01.2016
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.

Mechanic

Motoren Auto & Services ( BMW & MERCEDES BENZ )
04.2007 - 07.2015
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Test drove vehicles to determine problems and test repairs.

Education

MLVK Level 1 And Level 2 - Automotive Engineering

The Otomotif College
Malaysia

Skills

-BMW vehicle knowledge and expertise

Timeline

ITE ( National Electrical Vehicle Specialist Safety )

03-2024

ITE ( High Voltage Awareness Level 1 )

10-2023

BMW Workshop Foreman

Performance Motor Limited
05.2018 - Current

BMW Diagnostic Specialist

Performance Motor Limited
02.2016 - 05.2018

BMW Technician

BMW Wheelcorp Premium
08.2015 - 01.2016

Mechanic

Motoren Auto & Services ( BMW & MERCEDES BENZ )
04.2007 - 07.2015

MLVK Level 1 And Level 2 - Automotive Engineering

The Otomotif College

Certification

ITE ( High Voltage Awareness Level 1 )

Shee Yau LimAutomotive Engineering