Shazanizzat Faidhi
Food and Bervarage
Ampang, Selangor,10
Summary
Driven by a passion for excellence in food preparation and customer service, I leveraged skills in safe food handling and effective communication to enhance kitchen efficiency and team productivity at Texas Chicken Bandar Baru Ampang. My leadership in training and collaboration resulted in a significant reduction in food waste, showcasing my ability to drive results and foster a positive team environment. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Kitchen Cook
Texas Chicken Bandar Baru Ampang
Ampang, Selangor
03.2024 - Current
- Cleaned and sanitized work areas, utensils and equipment.
- Trained new hires on kitchen procedures and best practices, fostering a positive team environment.
- Supported team-oriented kitchen atmosphere, facilitating smooth service during peak hours.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Kitchen Helper
Kenny Hills Bakers KL East Mall
Kuala Lumpur, Kuala Lumpur
10.2022 - 11.2023
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.
- Followed recipes and chef instructions to prepare food correctly.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Learned other teammates' work tasks to train as backup.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Cleaned and maintained work areas, equipment and utensils.
Security Properties
Sime Darby Industrial Sdn Bhd
Kuala Lumpur, Kuala Lumpur
10.2021 - 10.2022
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
- Improved response time to incidents by developing effective communication protocols within the security team.
Storekeeper
99 Speedmart
Ampang, Selangor
02.2020 - 10.2021
- Received product shipments and organized in stockroom storage area.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Kept sales receipts and maintained accounting records.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
Crew Leader
McDonald's Restaurant Ampang Point
Ampang, Selangor
01.2017 - 08.2019
- Trained employees in time management and proper ways to complete job duties.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
Cashier
Pasar Borong Matahari Sdn Bhd
Shah Alam, Selangor
01.2016 - 12.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Skills
Food Preparation
Customer Service
Safe Food Handling
Sanitation Practices
Attention to Detail
Food Safety
Teamwork and Collaboration
Cleaning and organization
Multitasking
Excellent Communication
Cleaning procedures
Self Motivation
Active Listening
Languages
Malay
Native language
Malay
Advanced
C1
English
Elementary
A2
Certification
Ujian Pencapaian Sekolah Rendah
Timeline
Kitchen Cook
Texas Chicken Bandar Baru Ampang
03.2024 - Current
Kitchen Helper
Kenny Hills Bakers KL East Mall
10.2022 - 11.2023
Security Properties
Sime Darby Industrial Sdn Bhd
10.2021 - 10.2022
Storekeeper
99 Speedmart
02.2020 - 10.2021
Crew Leader
McDonald's Restaurant Ampang Point
01.2017 - 08.2019
Cashier
Pasar Borong Matahari Sdn Bhd
01.2016 - 12.2016
Penilaian Menengah Rendah
12-2013
Ujian Pencapaian Sekolah Rendah
12-2010
Similar Profiles
VISNU MOGANASUNDRAMVISNU MOGANASUNDRAM
Part Assistant at Perodua Bandar BaruPart Assistant at Perodua Bandar Baru
NURUL AISYAH BT MOHD SHAPIANURUL AISYAH BT MOHD SHAPIA
Clerk/Management Information System/HR at TUNASMANJA SUPERMARKET CAWANGAN BANDAR BARU PAKAClerk/Management Information System/HR at TUNASMANJA SUPERMARKET CAWANGAN BANDAR BARU PAKA
SHAHRUKH SHEIKHSHAHRUKH SHEIKH
ASSISTANT RESTAURANT GENERAL MANAGER at TEXAS CHICKEN (Churches Chicken)ASSISTANT RESTAURANT GENERAL MANAGER at TEXAS CHICKEN (Churches Chicken)