SHAWN ANDERSON LAWRENCE

Honda Malaysia

06.2024 - 08.2024

Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Maintained accurate records of time and materials required to perform repairs and service.
Replaced damaged, missing, or defective parts with new and refurbished components.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Completed customer orders and warranty services according to manufacturer specifications.
Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.

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