Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Haodah Sdn Bhd
09.2021 - 04.2022
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Increased sales revenue through effective product recommendations tailored to individual customers.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Telemarketer
AIA Berhad
06.2022 - 04.2023
Answered questions about company offerings with knowledgeable responses about products and services.
Collaborated with marketing teams to develop and execute promotional strategies.
Developed extensive knowledge of products and services to better assist customers.
Recorded and updated customer information in online systems.
Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Retail Sales Associate
Thunder Match Technology Sdn Bhd
04.2023 - Current
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Increased sales revenue through effective product recommendations tailored to individual customers.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Developed strong rapport with customers and created positive impression of business.
Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
Engaged in friendly conversation with customer to better uncover individual needs.
Greeted customers and helped with product questions, selections, and purchases.
Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
SMJK CHONG HWA
Kuala Lumpur, Malaysia
04.2001 -
Skills
Problem-solving abilities
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Timeline
Retail Sales Associate
Thunder Match Technology Sdn Bhd
04.2023 - Current
Telemarketer
AIA Berhad
06.2022 - 04.2023
Retail Sales Associate
Haodah Sdn Bhd
09.2021 - 04.2022
High School Diploma -
SMJK CHONG HWA
04.2001 -
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