Shawn Tan
Sales Assistent
Kuala Lumpur,14
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Haodah Sdn Bhd
09.2021 - 04.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Telemarketer
AIA Berhad
06.2022 - 04.2023
- Answered questions about company offerings with knowledgeable responses about products and services.
- Collaborated with marketing teams to develop and execute promotional strategies.
- Developed extensive knowledge of products and services to better assist customers.
- Recorded and updated customer information in online systems.
- Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Retail Sales Associate
Thunder Match Technology Sdn Bhd
04.2023 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong rapport with customers and created positive impression of business.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Greeted customers and helped with product questions, selections, and purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
SMJK CHONG HWA
Kuala Lumpur, Malaysia 04.2001 -
Skills
Problem-solving abilities
undefinedTimeline
Retail Sales Associate
Thunder Match Technology Sdn Bhd
04.2023 - Current
Telemarketer
AIA Berhad
06.2022 - 04.2023
Retail Sales Associate
Haodah Sdn Bhd
09.2021 - 04.2022
High School Diploma -
SMJK CHONG HWA
04.2001 -
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