Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Shawn Chen

Shawn Chen

Sungai Buloh

Summary

Results-driven Operations and Administrative Specialist with 5 years of experience in optimising workflows and enhancing efficiency. Led teams in driving improvements across e-commerce, logistics, and digital marketing, utilising analytical skills to boost online visibility and support business growth. Skilled in leveraging data insights and technical tools for effective stakeholder engagement and operational success.

Overview

12
12
years of professional experience

Work History

SEO Specialist

Legendary Media Sdn Bhd
Kuala Lumpur, Malaysia
04.2025 - Current

Improved organic visibility by guiding keyword research and SERP-led content optimisation.

Raised search performance by applying content updates aligned with target queries.

  • Enhanced search accessibility through schema markup, stronger internal linking, and on-page optimisation.
  • Accelerated discovery of indexing and ranking opportunities via Search Console and GA4.
  • Improved organic search presence across landing pages by fixing indexing efficiency.
  • Strengthened crawlability and user experience by resolving technical UI and SEO issues.
  • Improved website structure readability and accessibility through targeted fixes.
  • Increased keyword coverage through long-tail research and content planning.
  • Improved off-page prospects by identifying competitor backlink gaps and link opportunities.

Seo Specialist

Fluxer Technology Sdn Bhd
Kuala Lumpur
11.2023 - Current
  • Collaborate with UI designers to develop engaging comic narratives and illustrations that emphasize storytelling and visual appeal.
  • Oversee website design and functionality to ensure a user-friendly experience and optimal performance.
  • Implement SEO strategies for enhanced visibility, including keyword optimization and meta descriptions.
  • Build and engage community through social media, and interactive website elements.
  • Monitor website analytics, using insights to refine content and marketing approaches.

Digital Marketing Executive

Polar Stomp Enterprise
Remote
04.2023 - 07.2023
  • Implemented SEO strategies to improve organic search visibility, optimize website content, and drive qualified traffic.
  • Managed PPC campaigns on platforms like Google Ads, creating effective ad copies, monitoring performance, and optimising for conversions.
  • Monitored campaign analytics, analysed key metrics, and made data-driven recommendations for campaign optimization.
  • Conducted market research, analysed target audience demographics, and identified key marketing channels and strategies.
  • Collaborated with clients to understand their marketing objectives and developed comprehensive marketing proposals aligned with their goals.
  • Designed visually appealing banners and graphics for digital campaigns, ensuring brand consistency and high conversion rates.
  • Utilised video editing software to produce engaging and compelling video content for various digital platforms.
  • Executed video shooting sessions, ensuring high-quality footage and capturing the desired brand message and visuals.

Logistic Clerk & Sales and Digital Marketing

Sovn Sdn Bhd
12.2021 - 03.2023
  • Managed and optimized e-commerce platforms, including Shopee and Lazada, to drive sales and increase brand visibility.
  • Designed and created visually appealing banners and graphics for promotional campaigns, resulting in increased click-through rates and conversions.
  • Coordinated logistics activities, including arranging transportation, tracking shipments, and ensuring timely delivery to customers.
  • Developed and implemented inventory tracking systems, reducing stock discrepancies and improving inventory accuracy.
  • Handled walk-in sales inquiries, provided product knowledge, and offered exceptional customer service to drive sales and foster customer loyalty.
  • Collaborated with cross-functional teams to ensure seamless order processing, inventory replenishment, and efficient customer support.

Operation Assistant Manager

Wiwaa Portal Sdn Bhd
01.2014 - 11.2021
  • Managed inventory levels, coordinated with suppliers, and optimized supply chain processes to minimize stockouts and reduce costs.
  • Implemented process improvements and increase in productivity and cost savings.
  • Oversaw daily operations, ensuring smooth workflow and adherence to quality standards and operational KPIs.
  • Led and motivated a team of employees, providing training, guidance, and performance feedback.

Education

Diploma - Internet Technology

Tunku Abdul Rahman College
Bandar Baru Sungai Buloh, Selangor, Malaysia
10-2022

Skills

  • Competitor analysis
  • Customer service and support
  • Team collaboration
  • Keyword optimisation
  • SEO copywriting
  • User experience design
  • Technical SEO
  • Google Analytics proficiency
  • PPC advertising management
  • Shopee account management
  • Product sourcing and supply monitoring
  • Warehouse operations management
  • Marketing proposal development
  • Video editing and shooting
  • Banner design

Accomplishments

  • Supervised team of 5 staff members.
  • Achieved total of monthly average 300k sales for newly opened Shopee e-commerce account.
  • Reference: https://shopee.com.my/cskok2004?entryPoint=ShopBySearch&searchKeyword=cskok

Languages

English
Malay
Mandarin

Interests

  • Muay Thai
  • Badminton
  • Swimming
  • Pickleball

Timeline

SEO Specialist

Legendary Media Sdn Bhd
04.2025 - Current

Seo Specialist

Fluxer Technology Sdn Bhd
11.2023 - Current

Digital Marketing Executive

Polar Stomp Enterprise
04.2023 - 07.2023

Logistic Clerk & Sales and Digital Marketing

Sovn Sdn Bhd
12.2021 - 03.2023

Operation Assistant Manager

Wiwaa Portal Sdn Bhd
01.2014 - 11.2021

Diploma - Internet Technology

Tunku Abdul Rahman College
Shawn Chen