Driven by passion and fulled by determination. I thrive in dynamic and demanding environments with a proven track record of reliability, I approach every task with maturity and responsibility. Ready to tackle any challenge head-on and deliver outstanding results.
Overview
7
7
years of professional experience
Work History
Sales Coordinator (Maxis Project)
Daythree Business Service SDN BHD
08.2021 - 11.2024
Managing Order fulfillment such as activation of the number, create quotation, suspend/termination of the number, submit device upon request and etc
Monitoring of customers orders & enquiries (disputes; faults; etc) and follow them through to completion and resolution.
Raise waiver or credit notes for dispute customer.
Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Admin Clerk
B & H Automation SDN BHD
12.2017 - 06.2021
Entered data into system and updated customer contacts with information to keep records current.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Input data and processed system change to generate accurate reports.