SHASHIKUMAR RAMAN
Petaling Jaya
Summary
I would like to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Securing a responsible career opportunity, will allow me to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Recovery Officer
Innovasi Makmur Sdn Bhd
04.2024 - Current
- Implemented innovative recovery strategies that increased the success rate of collections while maintaining a positive customer experience.
- Negotiated settlements with debtors that resulted in mutually beneficial arrangements while protecting company interests.
- Maintained detailed records of all collection activities, ensuring accurate reporting and proper case documentation.
- Improved company''s recovery rate by efficiently managing a portfolio of overdue loans and credit card accounts.
Warehouse Assistant
Antah Pharma Sdn Bhd
01.2021 - 04.2024
- Doing preparation invoice, key in to system and create TDI for shipment out
- Deliver the local shipment to clinics, hospital and pharmacies.
Customer Service Officer
Air Asia
01.2020 - 12.2020
- Improvement of my interpersonal skills and customer service and management.
Internship
Antah Pharma
04.2019 - 08.2019
- Learned invoicing, packaging, fork-lift driving skills, accompanied delivery service
- Able to exercise the logistics principles and knowledge I had gained from my studies.
Technician & Promoter
Maple Tech Sdn Bhd
01.2017 - 01.2019
- Part-time work (during studies)
- Learned the skill of handphone repair and servicing.
Education
DIPLOMA IN LOGISTICS & FREIGHT FORWARDING MANAGEMENT -
SIJIL PELAJARAN MALAYSIA - undefined
Skills
Able to work in group and individual environment
Eager to learn new things
Computer literate
Independent, responsible, helpful, tolerant and hardworking person
Able to drive forklift
Packaging of sensitive goods
Able to take in inventories
Able to accompany deliveries and practice good and clear pass over
Personal Information
- Age: 26
- Date of Birth: 10/29/98
- Gender: Male
- Nationality: Malaysian
- Marital Status: Single
Icno
981029-14-5889
References
- Prof Lingam Ramachandran, Malaysia University of Science and Technology (MUST), 012-7223504
- Dr Roopa Nair, General Practice Medical Doctor (Family Doctor), 016-9869859
Extracurricular Activities
FUTSAL & FOOTBALL EVENT, ORGANISER, 2014-2015 FOOTBALL EVENT, MANAGER, 2017-2019 IT CLUB NETWORKING COMUNICATION, 2017-2019
Timeline
Recovery Officer
Innovasi Makmur Sdn Bhd
04.2024 - Current
Warehouse Assistant
Antah Pharma Sdn Bhd
01.2021 - 04.2024
Customer Service Officer
Air Asia
01.2020 - 12.2020
Internship
Antah Pharma
04.2019 - 08.2019
Technician & Promoter
Maple Tech Sdn Bhd
01.2017 - 01.2019
DIPLOMA IN LOGISTICS & FREIGHT FORWARDING MANAGEMENT -
SIJIL PELAJARAN MALAYSIA - undefined
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