Sharyfah Saufina

Assistant Quality Assurance

Hulu Langat, Selangor

Summary

Proven track record in enhancing productivity and user satisfaction at Muzamal Holding through expert application of Quality Management Systems and strong teamwork. Excelled in reducing defects by implementing innovative quality assurance tools and fostering supplier relationships, boosting brand loyalty at Mydin Mohamed Holdings Berhad. Demonstrates exceptional adaptability and technical knowledge, driving significant process improvements.

Overview

years of professional experience

Work History

Muzamal Holding

Assistant Quality Control Officer

09.2021 - Current

Job overview

Collaborated with cross-functional teams for process improvement initiatives, resulting in reduced defects and increased productivity.
Conducted root cause analyses on recurring issues, implementing preventive measures to minimize future occurrences.
Provided valuable insights on product design enhancements, leading to better user experience and higher satisfaction rates.
Cultivated strong relationships with suppliers and internal stakeholders, fostering a collaborative environment conducive to achieving quality objectives.
Build a good communication within department

Mydin Mohamed Holdings Berhad

Senior Retail Associate

02.2020 - 02.2021

Job overview

Assisted customers with product selection based on their needs, preferences, or budget constraints.
Coordinated visual merchandising efforts with seasonal displays that attracted customers'' attention and promoted sales opportunities.
Strengthened relationships with clients through follow-up communication, building loyalty and repeat business.
Participated in promotional events and initiatives, increasing brand awareness and boosting sales performance.

Education

Sultan Salahuddin Abdul Aziz Shah Polytechnic
Shah Alam, Selangor, Malaysia

High School Diploma

04.2001

Skills

Quality Management Systems

Timeline