Hi, I’m
Sharyfah Saufina
Assistant Quality Assurance
Hulu Langat, Selangor
Summary
Proven track record in enhancing productivity and user satisfaction at Muzamal Holding through expert application of Quality Management Systems and strong teamwork. Excelled in reducing defects by implementing innovative quality assurance tools and fostering supplier relationships, boosting brand loyalty at Mydin Mohamed Holdings Berhad. Demonstrates exceptional adaptability and technical knowledge, driving significant process improvements.
Overview
4
years of professional experience
Work History
Muzamal Holding
Assistant Quality Control Officer
09.2021 - Current
Job overview
- Collaborated with cross-functional teams for process improvement initiatives, resulting in reduced defects and increased productivity.
- Conducted root cause analyses on recurring issues, implementing preventive measures to minimize future occurrences.
- Provided valuable insights on product design enhancements, leading to better user experience and higher satisfaction rates.
- Cultivated strong relationships with suppliers and internal stakeholders, fostering a collaborative environment conducive to achieving quality objectives.
- Build a good communication within department
Mydin Mohamed Holdings Berhad
Senior Retail Associate
02.2020 - 02.2021
Job overview
- Assisted customers with product selection based on their needs, preferences, or budget constraints.
- Coordinated visual merchandising efforts with seasonal displays that attracted customers'' attention and promoted sales opportunities.
- Strengthened relationships with clients through follow-up communication, building loyalty and repeat business.
- Participated in promotional events and initiatives, increasing brand awareness and boosting sales performance.
Education
Sultan Salahuddin Abdul Aziz Shah PolytechnicShah Alam, Selangor, Malaysia
High School Diploma
04.2001
Skills
Quality Management Systems
Technical knowledge
Customer Focus
Auditing Techniques
Quality Assurance Tools
Visual Inspection
Teamwork and Collaboration
Time management abilities
Adaptability and Flexibility
Documentation and Recordkeeping
Quality Control
Timeline
Assistant Quality Control Officer
Muzamal Holding
09.2021 - Current
Senior Retail Associate
Mydin Mohamed Holdings Berhad
02.2020 - 02.2021
Sultan Salahuddin Abdul Aziz Shah Polytechnic
High School Diploma
04.2001