SHARWEISWARAN
kajang
Summary
Graduated with a degree in business administration majoring in International Business, specializing in international business. Demonstrated strong analytical and critical thinking skills, effectively solving complex problems. Proven ability to drive team success through strategic thinking and people management. Recognized for effective communication and adaptability, contributing to organizational growth and achieving business objectives.
Overview
3
3
years of professional experience
Work History
Business /Operations Executive
Safeguards CS
Kuala Lumpur, Malaysia
06.2023 - Current
- Assessed business needs and evaluated locations for future growth potential.
- Fostered collaboration to enhance innovation and engagement across departments.
- Reviewed reports and requests from subordinate leadership for informed decision-making.
- Developed effective strategies and policies to meet organizational objectives.
- Maintained compliance with regulations and internal requirements.
- Monitored operations to ensure alignment with targets and forecasts.
- Cultivated strategic relationships to promote services and enhance operations.
- Established performance targets based on historical data and forecasts.
Review Relation Coordinator
GBW Solutions
Selangor, Malaysia
09.2022 - 01.2023
- Ensuring that the designated market/program closes each month and that agreed service levels are met by ongoing monitoring of programme progress against targets.
- Assigning evaluations to registered mystery shoppers/auditors using GAP Buster software and web systems according to business requirements.
- Following up with registered mystery shoppers/auditors who have not expressed their evaluations/reports within the timeframes.
- Answering, investigating, and resolving any general shopper enquiries.
- Assisting with shopper recruitment in all markets as required.
- Answered mailed, emailed, telephoned and in-person requests for service and information.
Education
BBA (IB) Bachelor of Business Administration (Honours) -
Manipal International University (MIU)
Nilai, Negeri Sembilan03.2022
Skills
- Communication and teamwork
- Executive decision-making
- Cross-functional collaboration
- Operations management
- Strategic planning
- Data-driven decisions
- Corporate communications
- Executive presence
Activities
- Community service program
- MIU-hosted international field
Languages
English
Proficient
C2
Malay
Proficient
C2
Tamil
Proficient
C2
Timeline
Business /Operations Executive
Safeguards CS
06.2023 - Current
Review Relation Coordinator
GBW Solutions
09.2022 - 01.2023
BBA (IB) Bachelor of Business Administration (Honours) -
Manipal International University (MIU)