SHARVIN RAJAMOGAN
OPERATION EXECUTIVE ASSISTANT
Petaling Jaya,10
Summary
Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Communications and relationship management professional with strong background enhancing cross-functional collaboration. Skilled in establishing strong channels of communication between departments.
Overview
9
9
years of professional experience
3
3
Languages
Work History
OPERATION EXECUTIVE ASSISTANT
HOMETASTE SDN BHD
01.2021 - Current
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
- Provided ongoing training to team members, enhancing skillsets and overall productivity.
- Analyzed data and metrics to identify areas of improvement in operational performance.
- Implemented quality control measures to ensure compliance with industry regulations and standards.
- Implemented inventory management systems, reducing stock discrepancies and wastage.
- Managed budgets and financial reporting, providing accurate insights into company performance.
- Conducted thorough market research for informed decision-making on business strategies.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
TEAM CREW LEADER
GOLDEN SCREEN CINEMAS
03.2016 - 12.2018
- Supervising daily operations of organization
- Addressing operational issues and concerns in a timely fashion
- Supervising operations team to ensure operational excellence and excellent customer services
- Educating operations team on best practices, company policies, and service excellence standards
- Maintaining the facility clean, safe, and organized.
Education
Bachelor of Business in Logistics And Supply Chain
Wawasan Open University
George Town, Penang, Malaysia01-2022
College/Institute, Logistics & Transportation -
Kosas Academy College
College/Institute, Aircond Service -
Malayisa Universal College
Secondary School -
Sekolah Menengah Kebangsaan Bandar Utama
Primary School -
Sekolah Jenis Kebangsaan Tamil Effingham
Skills
MS Office Powerpoint
Able to work as a team and highly committed
Punctual and able to work overtime
Willing to learn and able to work in challenging environment
Possess good written and communication skills and well versed in report writing
Able to work professionally and giving priority to the customers’ needs
Fast learner and love to explore new challenging things in new environment
Strategic planning and execution
Team leadership
Logistics management
Operations oversight
Transportation management
Organizational development
Scheduling coordination
Operations management
Personal Information
- IC Number: 970426-14-5961
- Age: 28 years
- Gender: Male
- Nationality: Malaysia
- Marital Status: Single
Additional Information
Operational Leader in Transportation
A results-driven and strategic Operations Leader with expertise in managing transportation logistics, optimizing delivery processes, and enhancing workforce productivity. Skilled in leveraging data-driven decision-making and innovative solutions to streamline operations, reduce costs, and improve service reliability .
Key Leadership Qualities:- Efficiency-Focused: Skilled in planning and executing transportation strategies to enhance on-time deliveries , reduce delays, and improve overall service reliability.
- Workforce Management: Experience in managing freelance rider policies , ensuring compliance with operational guidelines, and fostering a high-performance delivery team.
- Communication & Relationship Building: Strong ability to establish clear communication channels between teams, vendors, and leadership , ensuring smooth coordination in fast-paced logistics environments.
- Problem-Solving & Adaptability: Quick to identify operational bottlenecks , implement process improvements, and navigate challenges such as route optimization, rider performance, and service disruptions .
- Data-Driven Decision-Making: Proficient in analyzing operational data, tracking performance metrics, and forecasting demand to make informed business decisions.
- Safety & Compliance Leadership: Ensures adherence to health, safety, and regulatory standards , creating a secure and efficient work environment for the transportation workforce.
Timeline
OPERATION EXECUTIVE ASSISTANT
HOMETASTE SDN BHD
01.2021 - Current
TEAM CREW LEADER
GOLDEN SCREEN CINEMAS
03.2016 - 12.2018
Bachelor of Business in Logistics And Supply Chain
Wawasan Open University
College/Institute, Logistics & Transportation -
Kosas Academy College
College/Institute, Aircond Service -
Malayisa Universal College
Secondary School -
Sekolah Menengah Kebangsaan Bandar Utama
Primary School -
Sekolah Jenis Kebangsaan Tamil Effingham