Sharon Tan
Business Clinical Associate
Kuching, Sarawak
Summary
Proven achiever in sales and customer engagement, I excelled at Cimed Healthcare by surpassing sales targets and fostering key relationships, demonstrating exceptional territory management and communication skills. My approach blends strategic client cultivation with teamwork, driving significant revenue growth and customer satisfaction without relying on daily task descriptions.
Personable and driven, with aptitude for building strong client relationships and positive, upbeat attitude. Possesses knowledge of medical terminology and sales techniques, along with exceptional communication and negotiation skills. Capable of driving significant growth and enhancing client satisfaction.
Professional in medical sales with strong track record in driving revenue growth and building lasting client relationships. Adept at developing strategic sales plans, leveraging in-depth product knowledge, and navigating complex market dynamics. Known for fostering collaboration within teams and delivering consistent results in fast-paced environments. Reliable, adaptable, and skilled in communication and negotiation.
Overview
23
23
years of professional experience
Work History
Business Clinical Associate
Cimed Healthcare Sdn Bhd
03.2021 - Current
- Showcased products to healthcare professionals through workshops and sales calls aimed at the orthopaedic department.
- Exceeded sales targets consistently through effective time management and prioritizing high-value prospects.
- Followed up with clinical contacts regularly to check on needs and offer new solutions at private and government hospitals throughout Sabah & Sarawak.
- Increased sales by strategically targeting key clients and building strong professional relationships.
- Met with physicians, directors and healthcare executives to successfully sell medical devices.
- Assisted surgeons in cases in the OT to promote usage of medical implants/device in the treatment of cartilage repair.
Assistant Sales Corporate Manager
Pullman Hotels And Resort
10.2019 - 03.2021
- Organized and attended industry events, showcasing the company''s offerings and generating interest from prospective customers.
- Liaised with corporate companies and event planners to increase hotel patronage and to sell meeting packages
- Utilized revenue management techniques to negotiate room rates and function space commitments to enhance hotel's financial performance.
- Arranged and coordinated sales calls with prospective clients to generate business for the hotel.
- Organized successful site visits for potential clients, highlighting the hotel's features and demonstrating its value as a destination venue.
- Developed customized proposals tailored to each potential client's needs, improving conversion rates from inquiries to bookings.
Sales Executive
11Ridgeway
05.2019 - 09.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Product Specialist
Novartis Corporation Malaysia
05.2002 - 12.2006
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Continuously updated knowledge of industry trends and advancements, ensuring an ability to provide clients with the most up-to-date product information and solutions.
- Implemented effective follow-up protocols, ensuring timely responses to customer inquiries and concerns.
Education
Advanced Diploma Studies - Business Administration And Management
Institute Of Business & Management Studies
Kuching 04.2001 -
Skills
Goal oriented
Customer engagement
Territory management
Teamwork and collaboration
Customer service
Time management
Multitasking
Customer satisfaction
Multitasking Abilities
Excellent communication
Customer relations
Product and service knowledge
Timeline
Business Clinical Associate
Cimed Healthcare Sdn Bhd
03.2021 - Current
Assistant Sales Corporate Manager
Pullman Hotels And Resort
10.2019 - 03.2021
Sales Executive
11Ridgeway
05.2019 - 09.2019
Product Specialist
Novartis Corporation Malaysia
05.2002 - 12.2006
Advanced Diploma Studies - Business Administration And Management
Institute Of Business & Management Studies
04.2001 -
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