Microsoft Office
Sharon Tan
Management & Coordination
Butterworth
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
12
12
years of professional experience
Work History
Branch Manager Cum Event Coordinator
ICE AGE EVENT MANAGEMENT SDN BHD
09.2015 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
Graphic Designer
STAREAST WEDDING
06.2012 - 08.2015
- Completed final touches for projects such as images sizes and font selection.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Education
Bachelor of Arts - Multimedia
University Utara Malaysia
Kedah 04.2001 -
Skills
Branch Operations Management
Excellent time management skills
Performance Reviews
Work Prioritization
Decision-Making
Software
Auto Count Accounting Software
Languages
Chinese Mandarin
Native language
Chinese (Mandarin)
Advanced
C1
English
Intermediate
B1
Malay
Intermediate
B1
Timeline
Branch Manager Cum Event Coordinator
ICE AGE EVENT MANAGEMENT SDN BHD
09.2015 - Current
Graphic Designer
STAREAST WEDDING
06.2012 - 08.2015
Bachelor of Arts - Multimedia
University Utara Malaysia
04.2001 -
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