Sharmin Khan
Kuala Lumpur
Summary
My experience working in different felids with different employer and varies clients has taught me a great deal about dealing with customers. I have developed strong problem solving skills, honed my ability to manage conflict and deal with demanding individuals and polish my communication skills. I am keen to utilize my passion for excellent customer service in providing the best possible experience for your retail customers.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Data Entry Clerk
Grab
Kuala Lumpur
2022.04 - 2022.05
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Corrected data entry errors to prevent duplication or data degradation.
Event Staff Member
Royal Chulan Hotel
Kuala Lumpur
2018.02 - 2019.11
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
- Confirmed proper balance of cash boxes following ticket sales, maintaining top accuracy.
- Worked in [Area of expertise], accomplishing all assigned tasks with efficiency and accuracy.
Education
BBA - Entrepreneurship
University Tun Abdul Razak
Kuala Lumpur 2021.11 - Current
High School Diploma -
Shaheed Anwar Girls School And College
Dhaka, Cantonment 2013.06 - 2016.07
Associate of Arts - Foundation of Arts
International University of Malay Wales
Kula Lumpur 2017.09 - 2018.09
Skills
- MS Office (Word, Excel, Outlook, Powerpoint, OneNote, Access) Google Drive (Docs, Sheets, Slides, Forms) Spreadsheets (Excel, Google Sheets, OpenOffice Calc) Email (mail merge, filters, folders, rules) Presentations/Slideshows (Powerpoint, Google Slides, OpenOffice Impress, Tableu)
- Well spoken and written in English and Bangla
Timeline
Data Entry Clerk
Grab
2022.04 - 2022.05
BBA - Entrepreneurship
University Tun Abdul Razak
2021.11 - Current
Event Staff Member
Royal Chulan Hotel
2018.02 - 2019.11
Associate of Arts - Foundation of Arts
International University of Malay Wales
2017.09 - 2018.09
High School Diploma -
Shaheed Anwar Girls School And College
2013.06 - 2016.07