Summary
Work History
Education
Skills
Certification
Languages
Timeline
Language And Skill
Software
References
Language And Skill
Software
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SHARMILA KANAGASABAPATHY

SHARMILA KANAGASABAPATHY

Assitant Admin Manager
Pasir Gudang,01

Summary

Devoted to cultivating honesty and loyalty in all interactions, I embody steadfast diligence and maintain a proactive attitude in my professional endeavors. Challenges are approached with a positive perspective, fueled by a confidence in identifying effective solutions. Alongside my optimistic disposition is an unwavering determination to attain excellence, even in demanding situations. Flourishing in the face of challenges and viewing them as catalysts for both personal and professional growth is where my strengths lie.

Work History

Assistant Admin Manager Cum Preschool Administrator

Austin Heights International School
Tmn Mount Austin ,Johor Bahru
06.2024 - Current
  • Planned and coordinated administrative procedures and systems
  • Ensured smooth flow of information to support business operations
  • Recruited, trained, and assigned responsibilities to staff
  • Supervised and coached staff for optimal performance
  • Managed office and educational supplies, including procurement
  • Monitored expenses and supported budget planning
  • Coordinated facility maintenance and daily school operations
  • Organized office events, recycling, and renovation activities
  • Reviewed operations for policy and regulatory compliance
  • Stayed updated on organizational changes and developments
  • Oversaw daily preschool operations, staff scheduling, and maintenance
  • Developed and evaluated age-appropriate preschool programs
  • Trained, supervised, and supported preschool staff development
  • Managed preschool budget, enrollment, and marketing strategies
  • Maintained communication with parents and built community relations
  • Ensured adherence to educational and operational regulations
  • Successfully organized a well-attended Preschool Open Day with a Barnyard theme, attracting approximately 200 guests—significantly improving attendance compared to previous events.

    Effectively coordinated a team of eight Preschool staff members, highlighting their individual strengths and contributions.

    Fostered a collaborative team environment among teachers, motivating them to create a fun, engaging, and fulfilling workplace.

PA to Principal/Senior Admin Executive/Boarding Manager

Excelsior / Repton International School
01.2017 - 01.2024
  • Proven expertise in efficiently managing schedules for high-profile executives, with a keen focus on optimal time utilization
  • Diligent safeguarding of student records, ensuring strict compliance with confidentiality protocols
  • Effective bridge between Academic and Operations teams, fostering cross-functional collaboration
  • Coordination of fire drills and lockdown drills, contributing to enhanced school safety and preparedness
  • Seamless communication facilitation between teachers and cafeteria team for event refreshments
  • Facilitation of communication between Facility Team and teachers for feedback and refurbishment proposals
  • Management of office equipment, overseeing operation, and prompt arrangement of repairs when needed
  • Proactive liaison between the school, local authorities, government agencies, and regulatory bodies
  • Strategic partnership development with businesses and organizations for tailored educational programs
  • Collaboration with sponsors and committees for event planning, budgeting, and administrative procedures
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Recruited, hired and trained Boarding staff to maintain competent workforce.
  • Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Displayed absolute discretion at handling confidential information.
  • Led, directed, managed and mentored 15 administrative staff members.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
  • Coordinated travel arrangements for executive team, ensuring seamless logistics for international and domestic trips.
  • Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
  • Prepared budgets with forecasts and projections.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Updated and maintained confidential databases and records.
  • Answered high volume of phone calls and email inquiries.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Created an inclusive atmosphere by promoting respect, understanding, and open communication among diverse groups of students.
  • Coordinated extracurricular activities for boarders to foster community engagement and personal growth opportunities.
  • Evaluated residence life programs regularly in consultation with stakeholders to identify areas requiring improvement or expansion.
  • Implemented strict security measures, including monitoring visitor access to maintain a secure living environment for residents.
  • Supervised a team of residential assistants to ensure smooth daily operations within the boarding house.
  • Established clear lines of communication between faculty members, parents, and administration concerning boarders'' academic progress and wellbeing.
  • Ensured a safe living environment by conducting routine safety inspections and implementing necessary improvements.
  • Optimized budget management by tracking expenses closely while ensuring adequate resources were allocated towards essential services.
  • Developed strong relationships with parents, serving as their primary point of contact regarding boarding matters.
  • Maintained high retention rates among boarding students through exceptional service delivery and supportive care provision.
  • Spearheaded initiatives aimed at improving student well-being through various wellness programs and support services.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Managed senior-level personnel working in marketing and sales capacities.

Centre Manager

Young Kingdom
01.2016 - 01.2017
  • Developed objectives and outlines for courses of study, adhering to curriculum guidelines
  • Observed and evaluated children's performance, behavior, social development, and physical health
  • Managed teacher assistants and volunteers, planning assignments and conducting performance evaluations
  • Maintained accurate student records and prepared reports as required by laws and policies
  • Identified children with developmental or health-related problems, collaborating with specialists
  • Coordinated and oversaw school logistics programs, ensuring a balanced program of instruction
  • Assisted in school libraries, hall and cafeteria monitoring, and bus services.

School Secretary cum Preschool Coordinator

Austin Heights International School
01.2014 - 01.2016
  • Coordinated and oversaw school logistics programs, including bus and food menu planning
  • Supervised preschool teachers, ensuring efficient general administrative support
  • Managed personnel administration for teaching and non-teaching staff
  • Conducted appraisals of preschool teachers' performances, offering support and supervision
  • Coordinated preschool graduations, international days, and regular stock-taking of school physical stocks
  • Supervised classroom practices, ensuring adherence to program policies
  • Fostered a creative learning community and supported students' active role in learning
  • Assisted in coordinating annual events and festive decorations for the school's Austin Theme Park.
  • Performed clerical and administrative support duties to optimize workflow procedures.

Pre School Principal

R.E.A.L Education Group Sdn Bhd
01.2011 - 01.2013
  • Developed and implemented a comprehensive curriculum aligning with educational standards
  • Led curriculum planning and improvement efforts for engaging and enriching learning experiences
  • Recruited, hired, and onboarded qualified teaching and administrative staff members
  • Conducted performance evaluations and provided constructive feedback to staff
  • Cultivated strong relationships with parents through open communication and events
  • Managed daily operations, budgets, compliance with regulations, and safety standards
  • Collaborated with community organizations and stakeholders for enriching experiences
  • Collected and analyzed data for decision-making and continuous improvement
  • Acted as a spokesperson for the preschool, maintaining a positive public image.

Preschool Owner

Tadika EPaL Bistari
01.2003 - 01.2011
  • Develop, implement, and oversee comprehensive and age-appropriate curriculum that aligns with educational standards and best practices
  • Provide visionary leadership in designing and maintaining an environment conducive to fostering early childhood development, curiosity, and exploration
  • Foster a culture of continuous improvement, regularly reviewing and updating teaching methodologies, materials, and instructional strategies
  • Recruit, hire, and onboard qualified teaching and administrative staff members who are dedicated to promoting students' growth and well-being
  • Lead and inspire the staff through effective communication, mentoring, and professional development opportunities
  • Foster a collaborative and supportive work culture that encourages teamwork and innovative approaches to teaching and learning
  • Establish strong relationships with parents and guardians, maintaining open communication channels to address their concerns, feedback, and aspirations for their children's education
  • Organize and lead regular parent-teacher conferences, workshops, and events that facilitate meaningful collaboration and engagement
  • Oversee daily operations of Preschool, ensuring that facilities, resources, and materials are well-maintained and conducive to learning
  • Develop and manage Preschool budget, allocating resources wisely to enhance the learning environment and meet operational needs
  • Ensure that the Preschool operates in compliance with relevant local regulations, licensing requirements, and safety standards
  • Implement and maintain emergency preparedness and safety protocols to safeguard the well-being of students, staff, and visitors
  • Build and maintain positive relationships with community organizations, local schools, and other stakeholders to enrich the preschool's offerings and expand opportunities for collaboration
  • Collect and analyze data related to student performance, teacher effectiveness, and program outcomes to drive informed decision-making and continuous improvement
  • Serve as the public face of the preschool, effectively representing its values, goals, and achievements to the wider community
  • Collaborate with the school's leadership team and board of directors to develop and execute short- and long-term strategic plans that align with the preschool's mission and vision.
  • Supervised and managed team of childcare professionals to guarantee highest standards of care.
  • Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
  • Communicated with local and state government agencies to maintain compliance with all regulations.
  • Developed relationships with community organizations to provide additional resources and services to families.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.

Secretary to the Managing Director

Maranatha Holdings Pte Ltd
01.1997 - 01.2003
  • Provided comprehensive administrative support to the Managing Director
  • Managed the MD's schedule, appointments, and travel arrangements
  • Facilitated clear communication between the MD and internal/external stakeholders
  • Organized and maintained an efficient documentation system for confidential and general documents
  • Typed, formatted, and proofread various documents, including confidential reports
  • Coordinated logistics for company events and collaborated with HR for appointments and onboarding
  • Managed office supplies and equipment, contributing to efficient office management
  • Provided translation and interpretation services as needed
  • Handled confidential matters with discretion and professionalism.

Secretary to the Ambassador

Iraq Embassy
01.1996 - 01.1997
  • Offered comprehensive office support for efficient Embassy operations
  • Assisted in strategic planning and organization of meetings and conferences
  • Managed documentation system for confidential materials and typed official documents
  • Recorded and transcribed minutes for meetings and appointments
  • Collaborated with diplomatic personnel for seamless communication and coordination
  • Facilitated translation and interpretation services when required
  • Managed incoming and outgoing correspondence with precision and adhered to diplomatic protocols
  • Assisted in protocol arrangements for official events and visits.

Secretary To CEO

Malaysian Derivatives Clearing House Bhd
01.1995 - 01.1996
  • Proficiently managed the CEO's dynamic schedule and represented the CEO in meetings
  • Organized meeting agendas and provided logistic support
  • Ensured confidentiality and security in handling sensitive documents
  • Orchestrated effective communication between the CEO's office and various departments
  • Coordinated with executive dining services for seamless event catering
  • Monitored and responded to customer feedback, contributing to service improvement
  • Managed the daily operations of the CEO's office, ensuring professionalism and efficiency
  • Uphold diplomatic decorum and confidentiality in all communications and actions.

Education

Advanced Diploma - Administrative Management

Stamford College Kuala Lumpur

Diploma - Executive Secretaryship

Stamford College Kuala Lumpur

Diploma - Kursus Sains Kesetiausahaan

Polytechnic Sultan Haji Ahmad Shah
Kuantan, Pahang

Skills

  • Written Communication
  • Flexible and Adaptable
  • Networking
  • Friendly, Positive Attitude
  • Customer Relations
  • Critical Thinking
  • Organization
  • Self-Directed

Certification

  • 1997 – Lecture on Employment Act – Ministry of Labour, Singapore
  • 2002 – Teacher Training for Smart Reader Programme (Levels 1 to 6)
  • 2009 – Taklimat Pelaksanaan Kurikulum Standard Prasekolah Kebangsaan
  • 2010 – Smart Reader Reading Consultant
  • 2012 – Character First Training – R.E.A.L Education Group Sdn Bhd
  • 2012 – Character First – Character Training Institute
  • 2013 – Online Course: How to Manage Special Needs
  • 2016 – Taklimat Penubuhan IPS & Tadika Swasta
  • 2017 – Run for Hope (Community Event)
  • 2018 – Leadership & Supervisory – SMI Asia Australia (JB)
  • 2019 – World Class Secretary – SMI Asia Australia (JB)
  • 2022 – Safeguarding for Young People – International School
  • 2022 – Safer Recruitment in Education – International School
  • 2022 – First Aid at Workplace

Languages

English
Bahasa Malaysia
Tamil

Timeline

Assistant Admin Manager Cum Preschool Administrator

Austin Heights International School
06.2024 - Current

PA to Principal/Senior Admin Executive/Boarding Manager

Excelsior / Repton International School
01.2017 - 01.2024

Centre Manager

Young Kingdom
01.2016 - 01.2017

School Secretary cum Preschool Coordinator

Austin Heights International School
01.2014 - 01.2016

Pre School Principal

R.E.A.L Education Group Sdn Bhd
01.2011 - 01.2013

Preschool Owner

Tadika EPaL Bistari
01.2003 - 01.2011

Secretary to the Managing Director

Maranatha Holdings Pte Ltd
01.1997 - 01.2003

Secretary to the Ambassador

Iraq Embassy
01.1996 - 01.1997

Secretary To CEO

Malaysian Derivatives Clearing House Bhd
01.1995 - 01.1996

Diploma - Executive Secretaryship

Stamford College Kuala Lumpur

Diploma - Kursus Sains Kesetiausahaan

Polytechnic Sultan Haji Ahmad Shah

Advanced Diploma - Administrative Management

Stamford College Kuala Lumpur

Language And Skill

  • Bahasa Malaysia -Fluent
  • English - Fluent
  • Tamil - Moderate

Software

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint

References

Reference is available upon request.

Language And Skill

  • Bahasa Malaysia -Fluent
  • English - Fluent
  • Tamil - Moderate

Software

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint

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SHARMILA KANAGASABAPATHYAssitant Admin Manager