Microsoft Software
SHARMAA DEVI RAMU
LAB ASSISTANT
Kampung Baharu Nilai, Negeri Sembilan,05
Summary
Adept at multitasking and problem-solving, I significantly enhanced production efficiency and product quality at Royce Pharma Manufacturing Sdn.Bhd. My strong communication skills and critical thinking fostered a collaborative environment, driving improvements and achieving notable operational excellence.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Lab Assistant
Royce Pharma Manufacturing Sdn.Bhd
06.2024 - Current
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Prepared specimens for testing and analysis.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Managed specimen sample handling, receiving, storage and inventory.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Logged samples correctly into computerized tracking system.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Oversaw items in inventory and reordered before supplies diminished.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Recorded and analyzed data to produce reports of results.
OPERATOR
Royce Pharma Manufacturing Sdn.Bhd
10.2021 - Current
- Inspected final products for defects and flaws using proper QA procedures.
- Used equipment properly to avoid workplace hazards or injuries.
- Set up and adjusted machines for day-to-day operations.
- Handled raw materials efficiently, minimizing waste during the production process.
- Participated in training sessions to enhance skills and knowledge.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
- Improved production efficiency by optimizing machine settings and conducting routine maintenance.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
- Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
- Streamlined workflow, closely monitoring production schedules and adjusting operations as needed.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Increased overall product quality through meticulous attention to detail during operation processes.
Part Time Banquet Staf
LE Meridian, Kuala Lumpur
01.2020 - 12.2020
- Anticipated guests'' needs by observing non-verbal cues and responding accordingly, ultimately elevating overall guest satisfaction.
- Ensured proper table settings, including linens, silverware, and glassware, for an aesthetically pleasing dining experience.
- Assisted in setting up and breaking down event spaces for efficient turnover between events.
- Delivered timely assistance to servers when needed, enhancing teamwork and fostering a positive work environment.
- Provided exceptional customer service, resulting in repeat business from satisfied clients.
- Maintained a clean and organized banquet area, ensuring a positive guest experience.
- Promoted a safe work environment by adhering to company safety policies and procedures at all times.
- Collaborated with team members to ensure seamless service during high-volume functions.
Part Time Cashier at Trimatra Book Shop
Trimatra Book Shop, Nilai
01.2015 - 12.2015
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Bachelor of Arts - Bachelor's in Law Enforcement Investigation (Hons)
Saito University College
Kuala Lumpur 04.2001 -
STPM
SMK Dato Mohd Said, Nilai
Nilai 12-2017
SPM
SMK Dato Mohd Said, Nilai
Nilai12-2015
Skills
Multitasking
Excellent Communication
Problem-Solving
Time Management
Decision-Making
Active Listening
Problem-solving aptitude
Critical Thinking
Written Communication
Role Playing
Multitasking Abilities
Software
Timeline
Lab Assistant
Royce Pharma Manufacturing Sdn.Bhd
06.2024 - Current
OPERATOR
Royce Pharma Manufacturing Sdn.Bhd
10.2021 - Current
Part Time Banquet Staf
LE Meridian, Kuala Lumpur
01.2020 - 12.2020
Part Time Cashier at Trimatra Book Shop
Trimatra Book Shop, Nilai
01.2015 - 12.2015
Bachelor of Arts - Bachelor's in Law Enforcement Investigation (Hons)
Saito University College
04.2001 -
STPM
SMK Dato Mohd Said, Nilai
SPM
SMK Dato Mohd Said, Nilai
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