To bring my strong sense of dedication, motivation, and responsibility in action and to utilize my skills and qualifications obtained through education and years of hardwork.
Overview
8
8
years of professional experience
Work History
Key Account Manager (Premier Team)
Exness
08.2021 - 10.2023
Maintaining active user's, new high value client's and net spread revenue on quarterly basis
Planning and organizing events and overseas trips for high value client's
Creating and managing campaigns
Head of Department (Sales)
JunoMarkets (Guinevere Global)
10.2020 - 07.2021
Handling Sales and Retention for Malaysia, Indonesia and Vietnam desk
Sales strategy development including strategic planning, market analysis, target setting
Team leadership and management including performance management, motivation and coaching and team building
Sales Operation and processes and including sales process optimization, CRM tools and sales reporting
Customer relationship management including key account management, strategic partnership and customer feedback
Budgeting and financial oversight including budget management and revenue forecasting
Sales reporting and analytics including data driven decision making and performance tracking
Leadership and vision including corporate leadership and change management
Team leader
bforex.com & 70trades.com
06.2016 - 07.2020
Pioneered Malaysia & Indonesia Desk
(Start-up)
Convert assigned leads by making calls
(Telemarketing)
There are different lead categories; Filler leads, Pro leads, Pure leads, etc
Achieve monthly targets that was assigned by supervisor
Mentoring new agents on call handling and closing sales and training them on pitching as well from time to time
Involves follow-ups, references, cold calling etc
Dial and average of 200 calls a day due to high rate of no connects
Best sales agent
Consistent performer month on month achieving targets and over achieving as well
Promoted to team coach within 6 months in the process
Team Coach
70trades
12.2016 - 07.2020
Manage team
Managed a team of 14 agents and one team coach
Monthly target for team was $450,000-$550,00
Handle escalations
Handling own portfolio as well with a target of $60,000