Summary
Overview
Work History
Education
Skills
Timeline
Generic
SHARIFAH IZZATI NAZIRAH BINTI WAN HAIRIE

SHARIFAH IZZATI NAZIRAH BINTI WAN HAIRIE

72 KAMPUNG NANGKA, 96000 SIBU, SARAWAK.

Summary

Dynamic and adaptable professional with a history of enhancing customer experiences at ZEUS IT GADGET SIBU. Excelled in teamwork and technical proficiency, including Microsoft Office. Proven track record of learning quickly and leveraging strong communication skills to achieve objectives. Skilled in maintaining high standards of cleanliness and organization, demonstrating a blend of hard and soft skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Softline

EVERWIN SUPERMARKET TERMINAL SIBU
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.

Beautician (INTERNSHIP)

ROSES SALON, BOUTIQUE & ACADEMY
04.2024 - 09.2024
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Styled hair, makeup and nails for customers for special events and occasions.

Customer Service (PART TIME)

ZEUS IT GADGET SIBU
08.2023 - 02.2024
  • Enhanced member retention through personalized engagement and excellent customer service.
  • Managed concierge team, ensuring consistent delivery of exceptional customer service.
  • Managed high call volume while maintaining exceptional customer service standards.
  • Enhanced visitor experience by providing friendly and informative customer service.

Restaurant Waiter (PART TIME)

NASI LEMAK BANDONG WALK
02.2023 - 07.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

SIJIL VOKASIONAL MALAYSIA - Cosmetology

Kolej Vokasional Sibu
Jalan Deshon, 96000 Sibu, Sarawak.
04.2001 -

DIPLOMA VOKASIONAL MALAYSIA - Cosmetology

Kolej Vokasional Sibu
Jalan Deshon, 96000 Sibu, Sarawak.
04.2001 -

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Technical proficiency: microsoft office, (Word, Excel, Powerpoint)
  • Customer service
  • Able communicate effectively with other
  • Open to new ideas and willing to learn new ways of doing things
  • Independent and self - reliant but also a team player
  • Flexible mindset for workplace flexibility

Timeline

Softline

EVERWIN SUPERMARKET TERMINAL SIBU
09.2024 - Current

Beautician (INTERNSHIP)

ROSES SALON, BOUTIQUE & ACADEMY
04.2024 - 09.2024

Customer Service (PART TIME)

ZEUS IT GADGET SIBU
08.2023 - 02.2024

Restaurant Waiter (PART TIME)

NASI LEMAK BANDONG WALK
02.2023 - 07.2023

SIJIL VOKASIONAL MALAYSIA - Cosmetology

Kolej Vokasional Sibu
04.2001 -

DIPLOMA VOKASIONAL MALAYSIA - Cosmetology

Kolej Vokasional Sibu
04.2001 -

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SHARIFAH IZZATI NAZIRAH BINTI WAN HAIRIE