Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
SHARIFAH FARISYA SYED FAIRUS

SHARIFAH FARISYA SYED FAIRUS

SENIOR BILLING SPECIALIST
Cyberjaya, Selangor

Summary

Results-driven billing specialist with over 5 years of experience in track record in optimizing billing processes, resolving discrepancies efficiently and enhancing financial outcomes through detailed attention and effective communication. Known for collaborative teamwork, adaptability, fast learner, multitasking, time management and achieving organizational goals. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Decision-making, dependable and performance-driven.

Overview

6
6
years of professional experience

Work History

Senior Billing Specialist

DHL Asia Pacific Shared Services SDN BHD
10.2020 - Current
  • Validate shipment data and maintain/rectify the record.
  • Involved in Transition Singapore & New Zealand country to GDB Flow.
  • Liaise with internal and external contacts to request and follow-up account number or other relevant information to support correct, timely and complete billing.
  • Reconcile billing data to ensure accurate and complete invoicing.
  • Manage and control for AP Team as assistant teamleader
  • Conducted thorough audits of client accounts to identify discrepancies, enabling prompt resolution of any issues.
  • Developed customized reports for management, providing valuable insights into billing trends and areas for improvement.
  • Mentored junior billing specialists, sharing best practices and fostering a collaborative work environment.
  • Contributed to process improvements within the department by actively participating in brainstorming sessions, offering suggestions, and implementing approved changes.
  • Enhanced customer satisfaction by addressing billing inquiries professionally and providing effective solutions.
  • Used data entry skills to accurately document and input statements.
  • Responded to customer concerns and questions on daily basis.
  • Generated monthly billing and posting reports for management review.
  • Created improved filing system to maintain secure client data.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Streamlined billing processes by implementing new software and procedures, reducing errors and increasing efficiency.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Enhanced customer satisfaction with timely and accurate invoice generation.
  • Implemented cost-saving measures by identifying and eliminating inefficiencies in billing process.
  • Managed monthly billing cycles to ensure timely issuance of invoices and statements.
  • Reduced errors in financial records by conducting regular audits of billed accounts.
  • Worked with multiple departments to check proper billing information.

Account Executive

Conbini & KSJ Construction SDN BHD
03.2020 - 09.2020
  • Manage account receivable & account payable.
  • Prepare billing, statement, outstanding creditor list & payment by cheque.
  • Resolve supply, quality, service and invoicing issues with vendors.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Recorded accurate and efficient records in customer database.

Account Assistant Admin Cum

Sineo Management SDN BHD
07.2019 - 02.2020
  • Prepare billing, statement, documentation for each tenant & purchaser and outstanding creditor list & payment by cheque.
  • Reconcile daily collection and billing report.
  • Manage payroll report & leave employees.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Education

DEGREE INTERNATIONAL BUSINESS MANAGEMENT (HONS) -

University Utara Malaysia (UUM)
01.2019

Skills

  • Microsoft Offices (Excel Words & Point)
  • Macro, Power Query & Power Bi Application
  • Oracle, SAP, IAS & IBS, MYHS, DCE & ICS System
  • Fiscal reporting & Month-end closing procedures
  • Data entry proficiency & Monthly billing management
  • Verbal and written communication

Accomplishments

  • EOS CHAMP Billing Department (01/2022 - Present)
  • Employee of The Month - FEB, APRIL & JULY 2025
  • Employee of The Month - JAN & JUNE 2024
  • Employee of The Month - MARCH & JUNE 2023
  • Employee of The Month - MAY & OCT 2021
  • Employee of The Month - DEC 2020
  • Dean's Award Semester (2015 - 2016) Dean's list recognition of academic excellence for first semester 2015/2016 session

Timeline

Senior Billing Specialist

DHL Asia Pacific Shared Services SDN BHD
10.2020 - Current

Account Executive

Conbini & KSJ Construction SDN BHD
03.2020 - 09.2020

Account Assistant Admin Cum

Sineo Management SDN BHD
07.2019 - 02.2020

DEGREE INTERNATIONAL BUSINESS MANAGEMENT (HONS) -

University Utara Malaysia (UUM)

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SHARIFAH FARISYA SYED FAIRUSSENIOR BILLING SPECIALIST