Sharifah Ernie Safrina Syed
Independent Licensed Counselor And Coach
Kuala Lumpur,14
Summary
With over 7 years of experience specializing in assessments and interventions for individuals, couples, families, and therapy groups, I excel in prioritizing individual needs while managing confidential case responsibilities. My counseling practice is enriched by over 20 years in finance operations within the Insurance and Oil and Gas industries, providing insights into financial challenges, operational planning, stress management, and resilience building. This background enhances my ability to support diverse clients, including those from organizations such as EY (Ernst & Young), PwC (PricewaterhouseCoopers), Petronas, Swift, Accenture, Shell, and TNB (Tenaga Nasional Berhad), fostering positive outcomes in their personal and professional lives with empathy and client-centered care.
Overview
7
7
years of professional experience
Work History
Independent Licensed Counselor and Coach
Turning Point Integrated Wellness Sdn. Bhd.
11.2018 - Current
- Conduct comprehensive client assessments through interviews, observation, or tests.
- Develop and implement personalized treatment plans based on clinical expertise.
- Maintain detailed client records and progress notes while ensuring confidentiality.
- Advocate for clients to coordinate necessary services during crisis situations.
- Provide therapy for individuals and families to support understanding and coping.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy.
Mental Health Volunteer
Hospital Rehabilitation
10.2017 - 09.2019
- Provided group and individuals counseling to emotionally disturbed patients with amputates.
- Assisted in the development and implementation of positive behavior support.
- Provided family therapy support in coping with patients new physical and emotional condition.
- Collaborated with a multidisciplinary team of professionals to provide comprehensive services for clients in need.
Education
Master of Science - Counseling
Open University Malaysia
Kuala Lumpur 04.2001 -
Skills
Intervention Planning
Mental Health Support
Career Counseling
Social Work
Cognitive Behavioral Therapy (CBT) expert
Grief counseling
Anger Management
Active listening and non-judgmental approach
Respect for confidentiality and professional boundaries
Resilience, patience, and empathy
Effective communication and conflict resolution
Crisis intervention and management
Timeline
Independent Licensed Counselor and Coach
Turning Point Integrated Wellness Sdn. Bhd.
11.2018 - Current
Mental Health Volunteer
Hospital Rehabilitation
10.2017 - 09.2019
Master of Science - Counseling
Open University Malaysia
04.2001 -
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