SHARIFAH AMELIA SYAHIRAH
Kuala Lumpur,14
Summary
Proven administrative and HR professional with expertise in human resource management and administrative operations. Skilled in strategic planning, compliance with HR laws, and fostering a collaborative workplace culture. Recognized for enhancing employee retention through effective onboarding and improving team engagement via innovative event planning. Proficient in leveraging tools. Strong communication, organizational, and problem-solving skills with a commitment to maintaining confidentiality and supporting organizational goals. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Administrative Assistant Cum Receptionist
Eden Inc Berhad
Petaling Jaya, Selangor
10.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Intern HR & Admin
TNB Engineering Corporation Sdn Bhd
Petaling Jaya, Selangor
04.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Prepared project presentations and reports to assist senior staff.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Explored new technologies and approaches to streamline processes.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Assisted in development of new product feature, contributing to user-friendly experience.
- Boosted social media engagement through creative content creation.
Education
Diploma - Human Resources Management
KOLEJ TEKNOLOGI ANTARABANGSA CYBERNETICS
01.2022 - 01.2024
SPM - undefined
SMK SERI TASIK
01.2016 - 01.2020
Skills
- HR policies
Employee engagement
Compensation & Benefits
Recruitment
- multi-line phone systems
- travel planning
- payroll management
- Microsoft 365
- Canva
- Administrative support
- Data entry
- Computer skills
- Filing
- Mail handling
- Office administration
- Customer service
- Employee relations
- Human resources administration
Skills
Bilingual/Proficient, Intermediate, HR policies, employee engagement, compensation & benefits, recruitment, retention, Multi-line phone systems, travel planning, payroll management, attendance tracking, scheduling, Microsoft 365, Canva, Wix, Gamma.Ai, Strategic planning, performance improvement, event organization, team collaboration
Timeline
Administrative Assistant Cum Receptionist
Eden Inc Berhad
10.2024 - Current
Intern HR & Admin
TNB Engineering Corporation Sdn Bhd
04.2024 - 08.2024
Diploma - Human Resources Management
KOLEJ TEKNOLOGI ANTARABANGSA CYBERNETICS
01.2022 - 01.2024
SPM - undefined
SMK SERI TASIK
01.2016 - 01.2020
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