Shareena Othman
Sales Manager
Kuala Lumpur
Summary
Experienced sales and marketing manager skilled in building and leading full-scale sales operations. Proven track record of achieving sales targets and implementing strategic goals. Expertise in establishing database systems and creating standard operating procedures for sales and sales management. Adept at developing comprehensive sales and marketing plans/strategies. Proficient in forecasting sales budgets and managing the sales flow with precision. Conducts thorough market analysis to provide valuable feedback for product/service improvement. Strong focus on team development, critical thinking, and innovative sales approaches. Forward-thinking leader with a knack for coordinating and managing staff, as well as deploying successful marketing campaigns. Consistently surpasses revenue objectives through market-savvy tactics and persuasive negotiation skills. Skilled project manager known for tackling challenges with determination and sound judgment.
Overview
22
22
years of professional experience
Work History
Sales & Marketing Manager
BOUSTEAD PROPERTIES BERHAD
06.2022 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Sales & Marketing Manager
GLOMAC BERHAD
02.2018 - 10.2021
- Overall responsibility in managing the Sales & Marketing Department (Non-Township HQ) in developing & implementing the sales & marketing plan/strategies
- Handling 3-sub departments: Marketing, Sales & Sales Management for new launch of 2 high-rise projects and mix-unsold stock ie
- Commercial, landed etc
- Main task was to lift-up the department operation, improve sales and services
- Aside, forecast the sales & profit, S&M budgeting, market analysis and departmental progress reports
Assistant Manager
WORLDWIDE HOLDINGS BERHAD
04.2015 - 09.2018
- Assist Manager role in the planning, coordinating & implementing of sales & marketing strategies to promote the company's properties/services, with key objective of delivering efficient and cost-effective campaigns as well as meeting the sales target (KPI)
- Supporting the sales team in their work-activities related to department by preparing for the relevant / realistic plans / activities and strategizing on both the off/on-line marketing
- Motivating and supporting the team on their daily work and activities
Senior Sales Executive
GLOMAC BERHAD
01.2003 - 06.2015
- Main job is to do sales in promoting the properties for sale and meet-up the target set on the weekly, monthly, quarterly & yearly basis
- Ensure the properties and sales information and all other sales marketing collaterals within the department are updated
- Assisting in any of the sales marketing initiatives that contribute to the business objective
- Provide good services and relationship with the customers
Education
BBA - Business Management
UiTM
Shah Alam, Selangor, Malaysia07-2002
STPM -
SMK Sultan Salahuddin Abdul Aziz Shah
Shah Alam, Selangor, Malaysia12-1998
Skills
Sales Management
Expertise
Sales Management, Team Leadership, Customer Relationship, Sales Strategies, Market Analysis, 360 Marketing Plan, English, Malay, Basic Chinese
Timeline
Sales & Marketing Manager
BOUSTEAD PROPERTIES BERHAD
06.2022 - Current
Sales & Marketing Manager
GLOMAC BERHAD
02.2018 - 10.2021
Assistant Manager
WORLDWIDE HOLDINGS BERHAD
04.2015 - 09.2018
Senior Sales Executive
GLOMAC BERHAD
01.2003 - 06.2015
BBA - Business Management
UiTM
STPM -
SMK Sultan Salahuddin Abdul Aziz Shah
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