Summary
Work History
Education
Skills
Timeline
Generic
Shantun Oriya

Shantun Oriya

KLCC,

Summary

Dynamic Customer Service Officer with a proven track record at Customer Service, excelling in Account Management and Inbound Call Management. Known for enhancing customer support experiences and boosting membership renewals by 30%. Skilled in call documentation and service recommendations, demonstrating exceptional communication and problem-solving abilities.

Work History

Customer Service Officer

Customer Service
08.2024 - Current

Education

Diploma In Accounting -

Imperium International College
Imperium International College

Skills

  • Account Management
  • Inbound Call Management
  • Membership renewals
  • Call Documentation
  • Service Recommendations
  • Customer Support

Timeline

Customer Service Officer

Customer Service
08.2024 - Current

Diploma In Accounting -

Imperium International College
Shantun Oriya