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Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant

Shantanu Saxena

Senior Sales Advisor
Kuala Lumpur

Summary

Overall work experience of 8+ years in the IT/ITES industry. Well played roles in Sales Management, New Business Development, Business-to-Business (B2B), Business to Customer (B2C), Market Research, Business Planning, Recruiting & Sales Operations. An active player in the sales & operation team for the Malaysia, Singapore, Australia, Thailand and India markets. I have gained immense knowledge in Handling Marketing & Direct Sales, have built good capability to execute sales campaign targeted towards acquiring new business logos in every vertical. In my current role I am responsible to segment, target and position the "IT Infrastructure & Enterprise Solutions" offerings of my employer and generate interest across CIO, IT Directors, and Procurement Heads and across the C level executives as well. In performing this target, I also built the ability to thoroughly research before commencing the sales campaign for that vertical. Having a proven ability to lead by example, consistently hit targets, improves best practices and organizes time efficiently. Now looking forward to a making a significant contribution with a company that offers a genuine opportunity for progression. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of [Product or Service] sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

Project Undertaken

SAP/ LogMeIn/ CISCO / HPe /Dell / Epicor /Kaspersky / Juniper Networks/ Hitachi / 3DS – Dassault Systems / META

Work History

Senior Sales Advisor

Concentrix
Federal Territory of Kuala Lumpur
10.2022 - Current
  • Qualify leads from marketing campaigns as sales opportunities
  • Contact potential clients through cold calls (80 calls/day) and emails
  • Present our company to potential clients
  • Identify client needs and suggest appropriate products/services
  • Customize product solutions to increase customer satisfaction
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) clients and Account Executives
  • Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with new products/services and new pricing/payment plans.

Senior Business Development Representative

TDCX
Federal Territory of Kuala Lumpur
04.2022 - 09.2022
  • Qualify leads from marketing campaigns as sales opportunities
  • Contact potential clients through cold calls (80 calls/day) and emails
  • Present our company to potential clients
  • Identify client needs and suggest appropriate products/services
  • Customize product solutions to increase customer satisfaction
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) clients and Account Executives
  • Report to Operations Manager on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with new products/services and new pricing/payment plans.

Senior Inside Sales Manager

Hitachi Vantara
Kuala Lumpur
11.2021 - 04.2022
  • Develop plan and ensure its execution in order to maximize revenue of the company
  • Promote and sell company’s products to its clients and prospective customers
  • Establish and maintain strong relationships with Registered Partners & Distributors of Hitachi to close the deals
  • Establish and maintain strong relationships with clients and new prospects (this is achieved by following up on inbound leads and online evaluations; proactive cold calling; and following up on outbound marketing campaigns)
  • Work out strategies that would help displace competitors from market positions
  • Negotiate contracts, together with terms and conditions of business
  • Present periodic report and accountability on the inside sales activities
  • Engage in forecasting, planning, and account resource allocation and strategy
  • Make calls (80 calls/day) / web-based presentations to support sales and manage product positioning strategies
  • Develop targeted campaigns to increase product pipeline
  • Helping in DR / SPR / Pricing / Order loading / Negotiations.

Demand Generation Manager

TDCX
Kuala Lumpur
01.2019 - 10.2021
  • Contact potential clients through cold calls (80 calls/day) and emails
  • Designing, planning, managing, and optimizing integrated digital campaigns across multiple channels to generate pipeline
  • Monitoring and reporting campaign performance with granular tracking across relevant KPIs, including but not limited to impressions, clicks, web visitors, video views, collateral downloads, leads, initial sales conversations, and revenue
  • Creating impactful nurture programs to improve conversion rates from leads to opportunities
  • Working closely with the Head Marketing for both granular tracking, reporting, and efficient lead management in the handoff from marketing to sales
  • Developing and executing short- and long-term multi-channel campaigns to drive leads and the sales pipeline
  • Monitoring and optimizing campaigns and programs
  • Developing customer personas and knowing their buying preferences
  • Knowing the company’s brand and products inside and out
  • Assisting in content development to target consumers throughout the customer lifecycle
  • Working within a team of digital marketing professionals and collaborating with other departments, like sales and content, to develop and enhance strategies
  • Identifying new markets and advertising tactics to encourage business growth
  • Assuring buy-in and budget support from senior leadership and stakeholders
  • Measuring and analyzing campaign and marketing success.

Inside Sales Representative

Arvato Systems
11.2017 - 12.2018
  • Communicating with customers, making outbound calls to potential customers, and following up on leads
  • Understanding customers' needs and identifying sales opportunities
  • Answering potential customers' questions and sending additional information per email
  • Keeping up with product and service information and updates
  • Creating and maintaining a database of current and potential customers
  • Explaining and demonstrating features of products and services
  • Staying informed about competing products and services
  • Upselling products and services
  • Researching and qualifying new leads
  • Closing sales and achieving sales targets.

Account Manager

Denave
10.2016 - 10.2017
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understand customer needs and requirements
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly quotas
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals
  • Perform effective online demos to prospects.

Sales Executive

Gautam Solar Pvt Ltd
06.2015 - 10.2016
  • Organizing sales visits
  • Demonstrating and presenting products
  • Establishing new business
  • Maintaining accurate records
  • Attending trade exhibitions, conferences and meetings
  • Reviewing sales performance
  • Negotiating contracts and packages
  • Aiming to achieve monthly or annual targets.

Education

PGDM, Sales & Marketing -

Institute of Management & Technology
Ghaziabad
01.2015 - 01.2019

Bachelor of Commerce, Business Administration and Management, General -

Delhi University
Delhi
01.2012 - 01.2015

Skills

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Timeline

Senior Sales Advisor

Concentrix
10.2022 - Current

Senior Business Development Representative

TDCX
04.2022 - 09.2022

Senior Inside Sales Manager

Hitachi Vantara
11.2021 - 04.2022

Demand Generation Manager

TDCX
01.2019 - 10.2021

Inside Sales Representative

Arvato Systems
11.2017 - 12.2018

Account Manager

Denave
10.2016 - 10.2017

Sales Executive

Gautam Solar Pvt Ltd
06.2015 - 10.2016

PGDM, Sales & Marketing -

Institute of Management & Technology
01.2015 - 01.2019

Bachelor of Commerce, Business Administration and Management, General -

Delhi University
01.2012 - 01.2015

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Shantanu SaxenaSenior Sales Advisor