Websites
Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant

Shantanu Saxena

Senior Sales Advisor
Kuala Lumpur

Websites

Summary

Overall work experience of 8+ years in the IT/ITES industry. Well played roles in Sales Management, New Business Development, Business-to-Business (B2B), Business to Customer (B2C), Market Research, Business Planning, Recruiting & Sales Operations. An active player in the sales & operation team for the Malaysia, Singapore, Australia, Thailand and India markets. I have gained immense knowledge in Handling Marketing & Direct Sales, have built good capability to execute sales campaign targeted towards acquiring new business logos in every vertical. In my current role I am responsible to segment, target and position the "IT Infrastructure & Enterprise Solutions" offerings of my employer and generate interest across CIO, IT Directors, and Procurement Heads and across the C level executives as well. In performing this target, I also built the ability to thoroughly research before commencing the sales campaign for that vertical. Having a proven ability to lead by example, consistently hit targets, improves best practices and organizes time efficiently. Now looking forward to a making a significant contribution with a company that offers a genuine opportunity for progression. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of [Product or Service] sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

Project Undertaken

SAP/ LogMeIn/ CISCO / HPe /Dell / Epicor /Kaspersky / Juniper Networks/ Hitachi / 3DS – Dassault Systems / META

Work History

Senior Sales Advisor

Concentrix
Federal Territory of Kuala Lumpur
10.2022 - Current
  • Qualify leads from marketing campaigns as sales opportunities
  • Contact potential clients through cold calls (80 calls/day) and emails
  • Present our company to potential clients
  • Identify client needs and suggest appropriate products/services
  • Customize product solutions to increase customer satisfaction
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) clients and Account Executives
  • Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with new products/services and new pricing/payment plans.

Senior Business Development Representative

TDCX
Federal Territory of Kuala Lumpur
04.2022 - 09.2022
  • Qualify leads from marketing campaigns as sales opportunities
  • Contact potential clients through cold calls (80 calls/day) and emails
  • Present our company to potential clients
  • Identify client needs and suggest appropriate products/services
  • Customize product solutions to increase customer satisfaction
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) clients and Account Executives
  • Report to Operations Manager on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with new products/services and new pricing/payment plans.

Senior Inside Sales Manager

Hitachi Vantara
Kuala Lumpur
11.2021 - 04.2022
  • Develop plan and ensure its execution in order to maximize revenue of the company
  • Promote and sell company’s products to its clients and prospective customers
  • Establish and maintain strong relationships with Registered Partners & Distributors of Hitachi to close the deals
  • Establish and maintain strong relationships with clients and new prospects (this is achieved by following up on inbound leads and online evaluations; proactive cold calling; and following up on outbound marketing campaigns)
  • Work out strategies that would help displace competitors from market positions
  • Negotiate contracts, together with terms and conditions of business
  • Present periodic report and accountability on the inside sales activities
  • Engage in forecasting, planning, and account resource allocation and strategy
  • Make calls (80 calls/day) / web-based presentations to support sales and manage product positioning strategies
  • Develop targeted campaigns to increase product pipeline
  • Helping in DR / SPR / Pricing / Order loading / Negotiations.

Demand Generation Manager

TDCX
Kuala Lumpur
01.2019 - 10.2021
  • Contact potential clients through cold calls (80 calls/day) and emails
  • Designing, planning, managing, and optimizing integrated digital campaigns across multiple channels to generate pipeline
  • Monitoring and reporting campaign performance with granular tracking across relevant KPIs, including but not limited to impressions, clicks, web visitors, video views, collateral downloads, leads, initial sales conversations, and revenue
  • Creating impactful nurture programs to improve conversion rates from leads to opportunities
  • Working closely with the Head Marketing for both granular tracking, reporting, and efficient lead management in the handoff from marketing to sales
  • Developing and executing short- and long-term multi-channel campaigns to drive leads and the sales pipeline
  • Monitoring and optimizing campaigns and programs
  • Developing customer personas and knowing their buying preferences
  • Knowing the company’s brand and products inside and out
  • Assisting in content development to target consumers throughout the customer lifecycle
  • Working within a team of digital marketing professionals and collaborating with other departments, like sales and content, to develop and enhance strategies
  • Identifying new markets and advertising tactics to encourage business growth
  • Assuring buy-in and budget support from senior leadership and stakeholders
  • Measuring and analyzing campaign and marketing success.

Inside Sales Representative

Arvato Systems
11.2017 - 12.2018
  • Communicating with customers, making outbound calls to potential customers, and following up on leads
  • Understanding customers' needs and identifying sales opportunities
  • Answering potential customers' questions and sending additional information per email
  • Keeping up with product and service information and updates
  • Creating and maintaining a database of current and potential customers
  • Explaining and demonstrating features of products and services
  • Staying informed about competing products and services
  • Upselling products and services
  • Researching and qualifying new leads
  • Closing sales and achieving sales targets.

Account Manager

Denave
10.2016 - 10.2017
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understand customer needs and requirements
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly quotas
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals
  • Perform effective online demos to prospects.

Sales Executive

Gautam Solar Pvt Ltd
06.2015 - 10.2016
  • Organizing sales visits
  • Demonstrating and presenting products
  • Establishing new business
  • Maintaining accurate records
  • Attending trade exhibitions, conferences and meetings
  • Reviewing sales performance
  • Negotiating contracts and packages
  • Aiming to achieve monthly or annual targets.

Education

PGDM, Sales & Marketing -

Institute of Management & Technology
Ghaziabad
01.2015 - 01.2019

Bachelor of Commerce, Business Administration and Management, General -

Delhi University
Delhi
01.2012 - 01.2015

Skills

    Iaas

Technology Sales

Account Planning

Oral Communication

Critical Thinking

Customer Interaction

Problem Solving

Communication Training

New Business Opportunities

Sales and Marketing

Sales Presentations

Customer Support

Sales Operations

Negotiation

Marketing Management

Inside Sales Management

Lead Generation

Employee training

Sales forecasting

Consultative sales techniques

Sales strategy

Client relationship building

Brand promotion

Salesforce

Timeline

Senior Sales Advisor

Concentrix
10.2022 - Current

Senior Business Development Representative

TDCX
04.2022 - 09.2022

Senior Inside Sales Manager

Hitachi Vantara
11.2021 - 04.2022

Demand Generation Manager

TDCX
01.2019 - 10.2021

Inside Sales Representative

Arvato Systems
11.2017 - 12.2018

Account Manager

Denave
10.2016 - 10.2017

Sales Executive

Gautam Solar Pvt Ltd
06.2015 - 10.2016

PGDM, Sales & Marketing -

Institute of Management & Technology
01.2015 - 01.2019

Bachelor of Commerce, Business Administration and Management, General -

Delhi University
01.2012 - 01.2015

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Shantanu SaxenaSenior Sales Advisor