Shankar Rajagopal
Cyberjaya
Summary
Network specialist with 15 years of experience in network, F5, and hyperconverged infrastructure (HCI) platforms. Expert in designing and implementing system configurations, managing firewalls, switches, and load balancers. Proven skills in optimising network performance and troubleshooting complex issues. Collaborates effectively with teams to ensure robust network operations and project management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Engineer senior specialist
Cloudpoint Solution Bhd
02.2019 - Current
- Acted as a technical expert in computer networking and security for complex operating systems and project-based initiatives.
- Designed, planned, and implemented performance tuning and recovery procedures for mission critical enterprise systems.
- Recommended redesign and configuration of operating systems and applications to enhance system reliability.
- Investigates and analyzes feasibility of system requirements and develops system specifications.
- Identified solutions and led projects to ensure high-quality service delivery for department customers.
- Provided IT consulting to optimise system performance and operational efficiency.
- Performs full supervision of Operations staff.
Senior Network Engineer
Integrated Global Solutions Sdn Bhd
01.2018 - 08.2018
- Responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems.
- Serves as a technical expert in the area of computer Networking for complex operating systems and project based.
- Recommends the redesign and configuration of operating systems and system applications.
- Investigates and analyzes feasibility of system requirements and develops system specifications.
- Identifies methods, solutions, and provides project leadership and management to provide a high level of service to the customers of the department.
- Performs full supervision of Operations staff.
- Consulting (IT, provide cloud, Data Centre& Technical)
System Administrator
Storm Solutions Sdn Bhd.
04.2016 - 12.2017
- Responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems.
- Serves as a technical expert in the area of system administration for complex operating systems.
- Recommends the redesign and configuration of operating systems and system applications.
- Investigates and analyzes feasibility of system requirements and develops system specifications.
- Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the customers of the department.
- Performs full supervision of Operations staff.
- Consulting (IT, provide cloud, Data Centre& Technical)
Senior Network Engineer
ICONZ WEBVISIONSSDN BHD.
01.2015 - 04.2016
- Assist in design and deploy company LANs, WANs, and wireless networks, including, routers, switches, firewalls and other hardware.
- To troubleshoot, diagnose equipment malfunctions and attend whenever there is a system breakdown and ensure that all the systems are running accordingly.
- To be responsible for pre-wiring, installing and maintaining of telecommunications and services ordered.
- Participate in managing all network security solutions – including firewalls, Intrusion Prevention Systems, SSL VPN and other Security Appliances.
- To install, remove and modify telecommunications and related equipment, according to job order specifications, standards and procedures.
- To conduct daily, weekly and monthly checks of all Network equipment for internal network & security.
- Monitor and identify capacity and performance issues for telecom traffic to ensure continued, uninterrupted operation of telecom systems.
- Consulting (IT, provide cloud, Data Centre& Technical)
Team Lead and Network Engineer
PATIMAS OUTSOURCING COMPUTER SERVICE SDN BHD.
09.2012 - 01.2015
- Responsible for complex operations, data processing hardware installation projects, maintenance, troubleshooting and repair of electrical, mechanical systems and components to support complex data center infrastructure.
- To support and maintain PC hardware, software and networking systems either via the telephone, email or, using remote control software.
- Interacts with all levels of site personnel, vendors, contractors and operations management.
- Addresses business priorities, new products or services, and advanced problem-solving requiring sound judgment and quick action.
- Act as subject matter expert (SME) and provide internal and external groups with centralized systems support and consultation in alignment with agreed upon service level agreements (SLAs).
- Consulting (IT, Data Centre & Technical)
Technician
WESTERN DIGITAL SDN.BHD
06.2011 - 09.2012
- Collaborated with project team to test backend equipment and resolve errors, ensuring functionality and reliability.
Technician
POINT SOFT SDN.BHD
03.2011 - 05.2011
- Worked as technician such as installing POS system and troubleshooting.
Technician
TELEKOM MALAYSIA SDN BHD (Practical)
04.2007 - 07.2007
- Installed network equipment and troubleshot issues to ensure reliable connectivity.
Education
Professional Certificate - Computer Networking
Institut Latihan Perindustrian Arumugam Pillai
Nibong Tebal, Malaysia09-2008
Diploma Kemahiran Malaysia - Computer Science/Information Technology
Institut Latihan Perindustrian Arumugam Pillai
Nibong Tebal, Malaysia01-2010
Advanced Certificate - Computer Science/Information Technology
Institut Latihan Perindustrian Arumugam Pillai
Nibong Tebal, Malaysia01-2010
Skills
- Cisco Firewall
- Fortinet
- Imperva WAF
- McAfee IPS
- F5
- Nutanix
- Cisco Hyperflex and UCS
- Nutanix Platform
- VMware vSphere
- EMC VNX storage
- EMC Data domain
- EMC Networker Backup
- Veeam Backup
- Infrastructure planning
- Security Policy
- Cisco support
- Firewall
- Switches
- Routers
- LAN/WAN equipment
- Arbor
- McAfee
- Imperva
- Nagios XI monitoring tools
- Solarwinds Network Performance Monitor
Certification
- CCNA (Cisco Certified Network Associate) in Routing and Switching
- CCNA (Cisco Certified Network Associate) in Security
- CCNP (Cisco Certified Network Professional) in Security
- F5 101 (Application Delivery Fundamentals)
- F5 201 (TMOS Administration)
- F5 301a BIG-IP LTM Specialist: Architect, Set up, Deploy
- F5 301b BIG-IP LTM Specialist: Maintain and Troubleshoot
- F5 302 BIG-IP DNS Specialist
- MySQL & PHP
Languages
English
Intermediate
B1
Timeline
Security Engineer senior specialist
Cloudpoint Solution Bhd
02.2019 - Current
Senior Network Engineer
Integrated Global Solutions Sdn Bhd
01.2018 - 08.2018
System Administrator
Storm Solutions Sdn Bhd.
04.2016 - 12.2017
Senior Network Engineer
ICONZ WEBVISIONSSDN BHD.
01.2015 - 04.2016
Team Lead and Network Engineer
PATIMAS OUTSOURCING COMPUTER SERVICE SDN BHD.
09.2012 - 01.2015
Technician
WESTERN DIGITAL SDN.BHD
06.2011 - 09.2012
Technician
POINT SOFT SDN.BHD
03.2011 - 05.2011
Technician
TELEKOM MALAYSIA SDN BHD (Practical)
04.2007 - 07.2007
Professional Certificate - Computer Networking
Institut Latihan Perindustrian Arumugam Pillai
Diploma Kemahiran Malaysia - Computer Science/Information Technology
Institut Latihan Perindustrian Arumugam Pillai
Advanced Certificate - Computer Science/Information Technology
Institut Latihan Perindustrian Arumugam Pillai