Microsoft
Shangkary Muthu Saravanan
SHAH ALAM,SELANGOR
Summary
Accomplished Financial Guide Service with 3 years history of success in wealth management and financial planning. Leverages analytical and communication skills and industry knowledge to help clients obtain financial goals and plan for future. Navigates multiple demands to provide high level of service in fast-paced, deadline-oriented environment. Good listener and a team player.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Guide
Financial, Johor, Switch Premium Reseller
11.2017 - 11.2020
Tutor
SELF EMPLOYED
KULAI, JOHOR
01.2017 - 10.2017
Guided primary school students with Mathematics, English, Science and Malay for their final exams. most of the students achieved exemplary result.
Sales Assistant
Aeon Kulai Johor
06.2017 - 07.2017
Audit Junior
CHAN & CO
06.2015 - 12.2015
- Malaysia
- Ave gained auditing knowledge and experience
- Experienced multi-tasking.
Customer Service Representative
Royal Selangor
05.2012 - 10.2012
Education
Bachelor's degree - Accounting
01.2013 - 01.2017
Foundation degree - Business/Commerce
01.2011 - 01.2012
Skills
Google ignite
Websites
Accomplishments
- Received high score ratings from customer surveys due to professionalism, entertaining personality and high attention to detail.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Documented and resolved customer dissatisfaction which led to cross selling.
- Achieved compliments from branch manager by introducing excel spreadsheet filing for documentation tasks.
Additional Information
Obtained a very good communication skill from my very first job as we had to deal with people from various part of the world.
Tackled techniques to tactically handle all level of people by working as customer service and being a team player.
Software
IOS
On Demand
HUB
Blackboard
Certification
ASIAN BANKING SCHOOL
Interests
Listening
Tutoring
Modelling
Cooking
Coloring
Dance
Timeline
ASIAN BANKING SCHOOL
03-2018
Guide - Financial, Johor, Switch Premium Reseller
11.2017 - 11.2020
Sales Assistant - Aeon Kulai Johor
06.2017 - 07.2017
Tutor - SELF EMPLOYED
01.2017 - 10.2017
INTIpreneuer 2016
09-2016
Google Ignite
07-2016
Audit Junior - CHAN & CO
06.2015 - 12.2015
Audit AXP Solutions
10-2014
INTI International University & Colleges - Bachelor's degree, Accounting
01.2013 - 01.2017
Monash University Foundation
06-2012
Customer Service Representative - Royal Selangor
05.2012 - 10.2012
Sunway College - Foundation degree, Business/Commerce
01.2011 - 01.2012