SHAMLA A/P PRAM KUMAR
Muar,johor
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
A&N PRECISION ENGINEERING SDN.BHD
Quality Control Inspector & Store Keeper
Parit Hulu Bakri,Muar
01.2022 - Current
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Noted changes during testing in project documentation.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Performed first article inspection on incoming raw materials.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Checked outbound shipments prior to dispatch to confirm accuracy of orders.
DANUSH RESOURCES
Handling International Money Transfer
Sungai Terap,Muar, Malaysia
01.2018 - 12.2021
- Educated customers on available money transfer services and products.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Processed incoming and outgoing payments accurately and efficiently.
- Verified completion of legal formalities prior to closing dates through research and process.
- Developed strategies for improving customer experience when using money transfer services.
- Analyzed customer data in order to identify trends or patterns of misuse or abuse of services offered.
- Followed up with customers to ensure satisfaction with services provided.
Education
SPM
SMK Bukit Pasir
Muar, Johor 01-2015
Skills
- Computer numerical control
- Measurement techniques
- Customer requirements
- Safety procedures
- Workpiece inspection
- Wed Browsers
- Email Oraganization
- Excel
Languages
Malay
Proficient (C2)
C2
English
Advanced (C1)
C1
Tamil
Proficient (C2)
C2
Timeline
A&N PRECISION ENGINEERING SDN.BHD
Quality Control Inspector & Store Keeper
01.2022 - Current
DANUSH RESOURCES
Handling International Money Transfer
01.2018 - 12.2021
SPM
SMK Bukit Pasir
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