Shameni Muniandy
Senior SAP Analyst
Perak
Summary
Professional in technology sector prepared for responsibilities of application-focused role. Extensive background in analyzing and enhancing software applications, ensuring seamless functionality. Committed to team collaboration and adapting to evolving requirements. Recognized for problem-solving skills and reliability.
Overview
14
14
years of professional experience
14
14
years of post-secondary education
5
5
Languages
Work History
SAP APPLICATION ANALYST
Latex Manufacturing
12.2015 - Current
- Industry: Manufacturing / Production
- Specialization: Trouble shooting/Development
- Role: Training & Development
- Position Level: Senior SAP Application Analyst
- Monthly Salary: MYR5500
- 9 years of total experience
- Contributed insights into emerging technologies during strategic planning sessions, enabling the organization to remain competitive within the market.
- Developed custom solutions for unique business requirements, increasing efficiency and productivity across departments.
- Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
- Trained end-users on new applications and features, facilitating a smooth transition during software rollouts.
- Reduced software issues by conducting regular testing and troubleshooting, resulting in improved overall system stability.
- Communicated and explained business requirements to team members to understand and implement functional demands.
SAP/IT - senior SAP Basis Administrator
Latex Manufacturing Sdn Bhd
01.2015 - 01.2023
- Conducted thorough root-cause analyses for incidents, implementing long-term solutions to prevent recurrence.
- Implemented effective change management processes for smoother transitions during major system updates or enhancements.
- Maintained compliance with industry standards through adherence to best practices for security administration and user access management.
SAP System Trainer
Teleflex Sdn Bhd
01.2014 - 01.2015
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Elevated participant engagement by developing interactive training modules.
- Engaged with subject matter experts to ensure training content accuracy and relevance.
- Enhanced training accessibility, converting traditional materials into e-learning formats.
- Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
Customer service executive
MPH Book Store (Pulau Penang)
01.2013 - 01.2014
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
Finance Clerk
Econsave Cash&Cary
01.2012 - 01.2013
- Improved financial accuracy by diligently reviewing and reconciling daily transactions.
- Maintained organized filing system for easy access to important financial documents.
- Supported successful tax filings by maintaining accurate records and organizing necessary documentation in a timely manner.
- Conducted regular bank reconciliations to verify accuracy of transaction postings and ensure correctness of account balances.
- Collaborated with colleagues to resolve any discrepancies in financial records or reports.
Education
Bachelor's Degree - Human Resource Management
University Utara Malaysia
MBA - Information Technology
OPEN UNIVERSITY MALAYSIA
OUM IPOH 04.2001 -
Skills
SAP Application
Additional Info
- Expected Salary: MYR 5000
- Preferred Work Location: Perak
About Me
- Gender: Female
- Age: 32
- Telephone Number: (+60) 012-4312831
- Address: Perak, Malaysia
- Nationality: Malaysi
Timeline
SAP APPLICATION ANALYST
Latex Manufacturing
12.2015 - Current
SAP/IT - senior SAP Basis Administrator
Latex Manufacturing Sdn Bhd
01.2015 - 01.2023
SAP System Trainer
Teleflex Sdn Bhd
01.2014 - 01.2015
Customer service executive
MPH Book Store (Pulau Penang)
01.2013 - 01.2014
Finance Clerk
Econsave Cash&Cary
01.2012 - 01.2013
MBA - Information Technology
OPEN UNIVERSITY MALAYSIA
04.2001 -
Bachelor's Degree - Human Resource Management
University Utara Malaysia
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